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SaaS Technical Support Specialist | AI & API Expert

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Moody
Full Time position
Listed on 2026-08-12
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 GBP Yearly GBP 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Moody's Analytics is hiring a Product Support Specialist - Tech to deliver expert technical support for our analytics products. You will work with cross-functional teams to resolve complex client issues, improve product adoption, and guide customers through data integrations and API-driven workflows.

The role emphasizes strong troubleshooting, client communication, and responsible AI practices, with opportunities to influence product improvements and support efficiency in a fast-paced

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