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AI-Driven SaaS Product Support Specialist

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Moody's Corporation
Full Time position
Listed on 2026-08-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Moody's Corporation is seeking a technically proficient Customer Support professional to deliver high-quality support for Moody's Analytics SaaS solutions. You will diagnose issues, communicate with clients, and collaborate across teams to ensure a seamless client experience.

The role emphasizes troubleshooting APIs and data integrations, plus applying AI-enabled tools to improve workflows while upholding responsible AI practices. A strong customer focus and analytical mindset are essential.

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