SAP Functional Lead – Customer Activity Repository (CAR

SAP Functional Lead – Customer Activity Repository (CAR)
£55,000 - £75,000 plus great benefits (Work Level
5)
Manchester city centre (hybrid working). We’re open to applications from people who may require flexible working arrangements. There’ll be an opportunity to discuss your flexible working requirements during the interview process, and at offer stage

This role is eligible for Skilled Worker (Tier
2) visa sponsorship

We’re reshaping our Digital, Technology and Data function for the future, creating new opportunities, strengthening our capability, and building clearer, more resilient ways of working so we can deliver even better services for our Co-op, our colleagues, members and customers.

We're looking for a SAP Functional Lead to join our Digital, Technology & Data team and help us develop and improve the technology that supports our retail and supply chain operations. In this role, you'll lead the functional direction of our SAP Customer Activity Repository (CAR) platform, making sure it delivers reliable, accurate and scalable data to support colleagues and customers across Co-op.

Working closely with technology teams and business stakeholders, you'll help shape solutions that improve retail operations, stock visibility and omnichannel experiences.

SAP CAR plays a key role in how we manage retail data across stores, digital channels and supply chain operations. As our SAP Functional Lead, you'll help shape the future of this platform, ensuring it continues to meet the changing needs of our business while supporting strategic improvements across Co-op. This is an opportunity to combine deep functional expertise with leadership and influence, working with a wide range of teams to deliver meaningful improvements that impact colleagues, members and customers every day.

• Lead the design and ongoing development of our SAP Customer Activity Repository (CAR) functionality.
• Act as a subject matter expert for SAP CAR, providing guidance on business processes, solution design and platform improvements
• Work closely with architects, engineers, product managers, business analysts and business stakeholders to design and deliver effective solutions
• Support the development of key SAP CAR capabilities, including sales transaction processing, inventory visibility, stock management and omnichannel operations
• Ensure effective integration between SAP CAR and connected platforms, including retail, supply chain, store, digital and data systems
• Provide oversight and quality assurance for change delivery across the platform and its supporting services
• Drive continuous improvement through process simplification, automation and optimisation
• Coach and support colleagues, helping to build capability and knowledge across SAP retail solutions

We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:

• Significant experience in SAP CAR, ideally in retail, supply chain or related environments, gained in roles such as Functional Consultant, Solution Designer, Product Specialist, or similar.
• Strong expertise in SAP Customer Activity Repository (CAR) functionality, primarily sales integration and POSDTA, DRF, Demand Data Foundation, inventory management/integration and related business processes.
• A good understanding of retail operations, inventory management, stock visibility and omnichannel fulfilment
• Experience designing and delivering SAP CAR solutions within large and complex organisations
• Knowledge of SAP S/4
  
  HANA Retail and the wider retail technology ecosystem
• Experience integrating SAP CAR with retail, supply chain, e-commerce, merchandising and data platforms
• Strong communication and stakeholder management skills, with the ability to explain complex concepts clearly and build effective relationships
• Experience delivering technology change in agile, product-focused environments

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and…