ServiceNow Risk, Cyber & Resilience Transformation Lead - Managing Consultant

CAPGEMINI INVENT

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.

Business Technology is Capgemini Invent’s technology consulting and transformation advisory practice. Within Business Technology, our AI & Digital Acceleration team focuses on helping our clients deliver technology transformation programmes for business value and optimise the effectiveness and impact of their IT capability.

We are looking to hire a Managing Consultant into AI & Digital Acceleration to help sell and deliver Service Now-enabled risk, cyber and resilience transformation programmes and grow the Business Technology portfolio within our clients.

As a Managing Consultant – Risk, Cyber & Resilience Transformation, you will help clients build secure, compliant and resilient enterprises by transforming risk management, security operations and governance processes using Service Now. You will act as a techno-functional SME across Service Now Security and Risk capabilities, helping organisations strengthen resilience while navigating evolving regulatory and AI governance requirements.

• Define risk, cyber and resilience transformation strategies leveraging Service Now
• Advise senior stakeholders on:
  • Risk operating models
  • Cyber resilience
  • Regulatory compliance
  • AI governance and responsible AI
  • Translate business requirements into integrated risk and security solutions

• Support implementation of:
  • Integrated Risk Management (IRM)
  • Controls, compliance and audit processes
  • Enterprise risk management frameworks
  • Align solutions to industry and regulatory standards

• Support implementation of:
  • Vulnerability management
  • Incident response
  • Security operations workflows
  • Enable integration with broader security ecosystems

• Support definition of:
  • Responsible AI frameworks
  • AI governance models
  • AI Control Tower-aligned operating approaches
• Enable resilience, business continuity and crisis management capabilities

• Contribute to proposals, RFPs and client pitches focused on risk and cyber transformation
• Support development of Service Now IRM and Sec Ops offerings
• Participate in thought leadership and market-facing initiatives

• Proven experience in risk, compliance, cyber security or resilience transformation consulting
• Experience delivering governance, risk or security transformation programmes
• Strong understanding of enterprise risk and regulatory environments

• Experience in 2 or more of the following areas:
  • Service Now IRM
  • Service Now Sec Ops
  • Cyber security transformation
  • Risk and compliance management
  • Operational resilience
  • AI governance and responsible AI
• Understanding of:
  • Regulatory frameworks (DORA, NIST, ISO 27001, GDPR)
  • Security operations processes
  • Risk management operating models

• Strong stakeholder management skills, including engagement with CISO, CRO and Compliance leadership
• Ability to translate risk and security concepts into business outcomes
• Experience contributing to proposals and sales activities
• Collaborative mindset with the ability to work across business and technology teams

Business Technology (BT) is the largest and fastest growing practice at Capgemini Invent. We are a trusted technology consulting & transformation business partner to our clients' Chief Digital Information Officers (CDIOs) and the global Capgemini Group. We combine emotional intelligence, human-centric design, and technology expertise to digitally transform our…