Pre-Sales Engineer

Job title: Pre-Sales Engineer – Hybrid & 365

Location: Manchester(hybrid working available)

Hours: Monday to Friday, 37.5 hours per week

Salary: Competitive + BCN Benefits

At BCN we unite people and technology to enable organisations to fly.

We believe people and organisations can achieve anything using technology to it’s full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions.

Which is why we put people front and centre – building client relationships for life and fostering a culture where our people thrive.

We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation.

Guided by our 3 values of building relationships, customer success and passion and dedication
, we are on a mission to make BCN the most trusted tech partner in the UK today
. The kind of company clients want to work with, and people want to work for.

We are delighted you are on this journey with us!

The Pre-Sales Engineer will play a key role in supporting the sales process by designing,scoping and recommending technology solutions that align with customer business and technical requirements. The primary focus of the role is On-Premise Infrastructure and Microsoft Modern Work solutions, helping customers modernise,optimise and secure their IT environments.

The role requires strong technicalexpertiseacross on-premises infrastructure, networking, servers, storage, Active Directory, backup solutions, Microsoft 365, identity, endpointmanagementand security technologies.

Working closely with Account Managers, customers and internal delivery teams, the Pre-Sales Engineer will act as a trusted technical advisor, ensuring proposed solutions are technically sound, commerciallyviableand deliver tangible business outcomes.

Whilst the primary focus of the role is on-premises infrastructure, networking, Microsoft 365, and endpoint management solutions, experience with Microsoft Azure would be advantageous.

• Support Account Managers with technical guidance throughout the sales process.
• Lead customer discovery to understand requirements and qualify solutions.

• Design Hybrid Infrastructure and Modern Work solutions.
• Produce proposals, designs,scopesand Statements of Work.
• Assess risks and ensure solutions meet customer, security and industry requirements.

• Act as a trusted technical advisor.
• Deliver presentations, demonstration sand workshops.
• Explain technical solutions in clear business terms.

• Collaborate with Sales, Delivery, Service Desk and Security teams.
• Provide clear implementation handovers.
• Support service development, documentation and continuous improvement.

• Experience in a Pre-Sales, Solutions Architect, Technical Consultant or senior engineering role within an MSP, IT servicesor consultancy environment.
• Proven experience designing and scoping infrastructure and Microsoft solutions.
• Experience producing and presenting proposals, Statements of Work and technical documentation to varied audiences.

• Windows Server, Active Directory, Group Policy,DNSand DHCP.
• Hyper-V or VMware, with SAN and NAS storage.
• Backup, disaster recovery,resilience and business continuity, ideally using Veeam.

• Switching, routing, VLANs, WAN, wireless and site-to-site VPNs.
• Network troubleshooting and performance optimisation.
• Enterprise platforms such as Aruba, Cisco,Merakior Dell.

• Firewalls such as Fortinet, Sonic Wall or Watch Guard.
• Secure remote access,MFAand network segmentation.
• Security best practice and infrastructure hardening.

• Microsoft 365, including Exchange Online,Teamsand One Drive.
• Entra , Conditional Accessand identity security.
• Intune, MDM,MAMand Windows Autopilot.
• Microsoft Defender and endpoint security.

• Strong communication,presentation and relationship-building skills.
• Customer-focused, commerciallyawareand solution-oriented.
• Analytical,organised and able to manage multiple opportunities.
• Proactive, self-motivated and able to work…