QAT Analyst

About the job

Job summary

Discover a career in your hands ther you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.

Visit our You Tube channel to watch the full series and come and discover your potential.

Do you have the vision to identify growth opportunities and the skills to make them a reality in a dynamic, fast-paced environment?

If so, this role could be for you!

At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, providing digital services for 45 million individuals and 4.9 million business customers. Our digital programme is multi-award winning and the envy of other government organisations.

Job description

Part of The Borders and Trade Delivery Group who are responsible for the end-to-end service management and development of over 100 separate services from the generation of Trade Statistics, to the administration of Customs and Excise duties.

As part of the Test Guild, you will provide test support of live services, updates, improvements, and development of both new and existing systems, across multiple platforms and locations.

You will undertake functional and non-functional testing activities to meet Project requirements and support Test Team members.

You will assist in developing Automated Testing and support Continuous Integration/Continuous Delivery across a variety of platforms.

As a test specialist, you will work alongside our business analysts to understand client requirements and define and execute test scenarios, whilst leveraging a bespoke BDD automation test framework.

Person specification

Core responsibilities for a QAT Analyst:

Analyse requirements, user stories and acceptance criteria to design and execute effective manual and automated test scenarios.

Develop, maintain and execute test cases and automated test suites, using appropriate test management, automation and API testing tools.

Work collaboratively within Agile delivery teams to identify quality risks, manage defects and support the delivery of high-quality digital services.

Produce test evidence, progress updates and quality metrics, communicating outcomes clearly to both technical and non-technical stakeholders.

Essential Criteria

• Experience of software testing across the Software Development Lifecycle, including requirements analysis, test design, execution, defect management and quality reporting.
• Experience using a range of test management, automation and defect tracking tools (e.g. Zephyr, Jira, JMeter, Cucumber, SOAP UI, Selenium and Postman).
• Strong experience in automation testing, including the design, development, maintenance and optimisation of automated test suites.
• Experience of applying risk-based testing and test prioritisation techniques within Agile and Dev Ops delivery environments, supported by the effective use of tools such as Azure Dev Ops, Git Lab, Jira and Confluence, and aligned to CI/CD practices.
• Experience of analysing test results, trends and quality metrics to support informed decision-making, continuous improvement and test maturity initiatives.
• Experience working in an Agile team with a clear delivery focus, providing test evidence, progress updates and communicating effectively with technical and non-technical stakeholders.

Desirable Criteria

• A validated technical background demonstrated through relevant skills, industry experience and/or recognised qualifications (e.g. ISEB, ISTQB, Computer Science or related technical qualifications).
• Experience of using Power BI to create dashboards, reports and visualisations to support quality assurance, testing metrics and management information.
• Knowledge or practical experience of Artificial Intelligence (AI) tools and technologies, including their application within software delivery, test analysis, defect management or reporting.
• Awareness of non-functional testing disciplines, including accessibility, performance, operational acceptance and security testing, ideally within government, regulated or large-scale enterprise environments.

Further Location Information

Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please…