Lead Cloud Site Reliability Engineer

Job Summary

End Date Monday 21 September 2026

Salary Range £92,701 - £109,060

Flexible Working Options Hybrid Working, Job Share

Location:

Manchester or Bristol

Salary: £92,701- £109,043

Working Pattern:
Hybrid (2 days in office per week)

At Lloyds Banking Group, our purpose is to Help Britain Prosper. As we continue our technology transformation, we're investing in cloud platforms, automation and engineering excellence to deliver secure, resilient and scalable services for millions of customers. We're looking for a Site Reliability Engineer Lead to help strengthen reliability, observability and operational excellence across our Azure and Google Cloud Platform (GCP) environments.

You'll lead a team of Site Reliability Engineers, helping to establish engineering standards, improve platform reliability and reduce operational complexity. Working closely with Product Owners, Engineering Leads and platform teams, you'll influence how cloud services are designed, operated and continuously improved. This role also includes leadership support for out-of-hours operational and incident management activities when required.

• Lead and develop a team of Site Reliability Engineers, creating an inclusive environment that supports learning, collaboration and continuous improvement.
• Partner with Product Owners, Engineering Leads and platform teams to balance reliability, operational resilience and feature delivery.
• Use observability data, platform metrics and service insights to identify improvement opportunities and reduce operational risk.
• Lead incident and problem management activities, promoting effective root cause analysis and continuous service improvement.
• Champion Site Reliability Engineering practices including Service Level Objectives (SLOs), Service Level Indicators (SLIs) and error budgets.
• Drive automation initiatives to reduce manual effort and improve platform reliability.
• Contribute to engineering standards, operational best practices and platform strategy across cloud environments.
• Support the ongoing evolution of resilient, scalable and secure cloud platforms.

Essential Skills and Experience

• Designing, building or operating large-scale cloud platforms within Azure, GCP or comparable cloud environments.
• Site Reliability Engineering (SRE), Platform Engineering, Infrastructure Engineering, Cloud Engineering or Production Operations.
• Observability and monitoring practices, including metrics, logging and distributed tracing.
• Incident management, problem management and service reliability improvement.
• Service Level Objectives (SLOs), Service Level Indicators (SLIs) and error budgets.
• Automation and reducing operational toil through engineering solutions.
• Production readiness reviews, post-incident reviews and continuous improvement activities.
• Leading technical teams and supporting the development of engineers.
• Communicating technical concepts clearly to both technical and non-technical stakeholders.
• Working collaboratively across multiple teams and disciplines.

• Azure and GCP platform technologies.
• Cloud-native architectures and distributed systems.
• Infrastructure as Code (IaC) and platform automation.
• Large-scale enterprise or regulated technology environments.
• Operational resilience and availability engineering practices.

• Enjoys solving complex reliability and operational challenges.
• Takes a pragmatic, technology-agnostic approach to engineering decisions.
• Values learning, knowledge sharing and continuous improvement.
• Builds inclusive, collaborative and high-performing teams.
• Is passionate about platform reliability, operational excellence and engineering quality.

• Modernising at scale through cloud adoption, AI-enabled operations and advanced observability.
• Investing in engineering capability, career development and learning opportunities.
• Encouraging innovation, experimentation and continuous improvement.
• Committed to diversity, equity and inclusion.
• Delivering technology that supports millions of customers across the UK.

This is an opportunity to help shape the…