Business Systems Analyst

Business Systems Analyst [Manchester - Hybrid 3 days] About Finova

Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market.

Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts.

Be part of a team that’s driving innovation, enabling growth and shaping the future of UK lending.

Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences.

Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs — all while staying fully compliant in a fast-moving market.

As a Business Systems Analyst (BSA) within Finova’s MSO team, you will lead the end-to-end design, analysis, and delivery of functional solutions for complex mortgage origination platforms. Reporting directly to the Director of Technical Delivery, you will sit at the intersection of product, engineering, and client engagement working across multiple concurrent agile delivery squads. Your core purpose is to translate high-level product requirements and client change requests into rock-solid technical specifications, process models, and elevate the analytical standards of the broader BSA cohort.

• Financial Services & Lending Expertise: Proven track record as a Senior Business Systems Analyst ideally in a financial services, fintech, or regulated environments

• Technical & Integration Proficiency: Hands‑on experience with SQL, relational databases, XML, and JSON/YAML data structures, combined with a practical understanding of RESTful API specifications, system integration patterns, and cloud‑based architecture.

• Analytical Deliverables & Methodologies: Master of the full SDLC, skilled in process mapping, data modeling, use case creation, and defining precise acceptance criteria/test strategies within Scrum and Kanban frameworks.

• Leadership & Team Development: Direct experience in line management (conducting 1:1s, performance reviews, development plans) or formal mentoring, with a passion for coaching BSAs and driving analytical best practices.

• Stakeholder Management & Communication: Exceptional written and verbal communication skills, able to articulate complex system concepts to both technical teams and senior non‑technical executives, as well as lead direct client engagements on solution quality.

• Problem‑Solving & Modern Tooling: Structured, adaptable problem solver comfortable navigating ambiguity and adept at leveraging AI and automation tools to increase analytical speed and accuracy.

• Lead End-to-End Solution Architecture: Design and document detailed specifications, data flows, and process models for complex mortgage origination features, ensuring technical solutions align with business needs, regulatory standards, and Finova’s architectural principles.

• Cross‑Squad Collaboration & Alignment: Partner closely with Product Managers, Engineering Leads, and Technical Delivery Managers across multiple concurrent delivery squads to manage dependencies, refine backlogs, and ensure seamless delivery execution.

• Client Engagement & Stakeholder Influence: Act as a trusted technical advisor in direct client discussions, validating change requests, communicating complex solution…