Learning Systems Executive

About IRIS

IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms.

We're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.

We are looking for a highly organised and detail-oriented Learning Systems Specialist to take ownership of the day-to-day running and ongoing improvement of our Learning Management System.

This role is focused on managing the system, maintaining accurate learning data, supporting users, improving processes, and ensuring the LMS is easy to navigate and reliable for employees, managers and administrators.

You do not need to be a learning design specialist. Experience with Learning Management Systems is preferred, but not essential. We are most interested in someone who is has a passion for learning and is confident working with systems, has excellent attention to detail, and can think carefully about how people experience and use a digital platform.

• LMS Administration and System Management
• Manage the day-to-day administration of the LMS, including user accounts, groups, permissions, courses, learning paths, enrolments and completion records.
• Upload, test, update and archive learning content.
• Maintain accurate course information, categories, tags, due dates and learning assignments.
• Ensure the LMS is well organised, easy to navigate and kept up to date.
• Manage routine system checks to identify errors, broken links, outdated content or inaccurate records.
• Coordinate with internal teams or external suppliers to resolve system issues.
• User Experience and Platform Improvement
• Review how employees, managers and administrators use the LMS and identify opportunities to improve the experience.
• Test learning journeys before they go live to make sure they are clear, accurate and easy to complete.
• Simplify processes where possible and reduce unnecessary steps for users.
• Gather and respond to user feedback.
• Create clear guidance and support materials for LMS users and administrators.
• Support improvements to the structure, navigation and usability of the platform.
• Data, Reporting and Compliance
• Produce regular reports on learning completion, mandatory training, overdue learning, usage and other agreed metrics.
• Check reports carefully to ensure data is accurate before sharing with stakeholders.
• Investigate and resolve data discrepancies.
• Maintain clean and reliable learning records.
• Support internal audits, compliance tracking and reporting requirements.
• Help improve reporting processes and data quality over time.

• Work with Learning & Development, HR, compliance, technology and business teams to support LMS-related needs.
• Help stakeholders understand what the LMS can do and how best to use it.
• Translate requests into clear system actions or requirements.
• Manage LMS queries from employees, managers and internal teams.
• Prioritise requests effectively and communicate progress clearly.
• Challenge requests constructively where they may create unnecessary complexity or a poor user experience.

• Maintain clear LMS processes, standards and documentation.
• Ensure naming conventions, tagging, content ownership and archiving rules are followed.
• Support testing for system updates, new features, integrations or platform changes.
• Keep accurate records of system changes and decisions.
• Help maintain consistent governance across the LMS.

Essential

• Strong attention to detail.
• Confident working with digital…