Artificial Intelligence; AI) Operations Specialist

Artificial Intelligence (AI) Operations Specialist The Role

In this role you will be helping teams navigate AI requirements, reduce approval cycle times, improve the quality of submissions, and accelerate value delivery whilstmaintainingcompliance with enterprise AI policies, regulatory obligations, and responsible AI principles. You will be supporting Technology Operations Function covering Technology Governance,Reporting and Oversightsupportand administration.

• Liaise with AI and Generative AIusecase owners

• Participate in intake, assessment, approval, and implementation processes

• Support use case classification anddeterminetheappropriate governancepathway

• Improve submission quality to reduce rework and accelerate approvals

• Cooperate with stakeholders on AI governance, risk, and policy requirements

• Ensure alignment with enterprise AI policies, responsible AI standards, and regulatory requirements

• Identify legal, privacy, security, data governance, and third-party risk considerations early in the process

• Coordinate with Risk, Legal, Privacy, Compliance, Cyber Security, and Enterprise AI teams

• Translate governance requirements into practical actions for delivery teams

• Manage AI use cases through the AI intake Tool

• Review submissions for completeness, quality, andgovernancereadiness

• Support Divisional AI Panels and assessment forums

• Provide supportonapproval packs, briefing materials, risk summaries, and governance artefacts

• Track actions, decisions, and remediation commitments

• Coordinate the end-to-end AI use case journey, enabling responsible and scalable AI adoption

• Work closely withusecase owners to navigate governance requirements, ensure governance readiness, and help move AI initiatives from idea through assessment, approval, and implementation

• Maintain clear communication onusecase status, dependencies, risks, and approvals

• Coordinate and administer technology governance forums, leadership meetings, risk committees, and operating reviews

• Develop agendas, meeting materials, briefing packs, and executive summaries

• Capture decisions, actions, risks, and dependencies and track them throughclosure

• Ensure governance processes, standards, and escalation pathways are consistently applied

• Support the maintenance of Terms of Reference, operating procedures, and governance documentation

• Support monitoring of technologyoperational health, service performance, and delivery effectiveness

• Track Key Performance Indicators (KPIs), Operational Health Indicators (OHIs) and Objective sand Key Results (OKRs)

• Work closely with the Enterprise Ai intake teams attending working groups and intake office hours when necessary

• Experience navigating governance and risk processes within a regulated financial services or technology environment, including coordination across Risk, Compliance, Legal, Privacy, Cyber Security, and Data Governance functions

• Ability to cooperate with business sponsors, technology teams, architects, risk practitioners, and control functions to drive decisions and remove delivery blockers

• Experience preparing governance materials and executive reporting, including briefing packs, risk summaries, committee papers, meeting materials, minutes, action tracking, and decision logs.

• Demonstrable experienceoperatingwithin governance forums and committees, supporting agenda management, action tracking, risk management, and leadership reporting processes

• Strongprogramme, PMO, or business management experience, witha track recordof coordinating complex work streams, managing dependencies, tracking outcomes, andmaintaininggovernance artefacts

• Vanguard is not offering visa sponsorship for this position

• This is a hybrid position and would require you to work in the office 3 days per week (Tuesday, Wednesday & Thursday)

• Please note that we review applications on a rolling basis and may close this role early if there is a high level of interest. To avoid missing out, we recommend applying as soon as possible

Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients.

This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated…