Infor M3 Application Specialist​/M3 ERP Administrator

Position: Infor M3 Application Specialist / M3 ERP Administrator
Location: Didsbury

Infor M3 ERP Administrator

Location:

Manchester – Hybrid

Contract:

Initial 6-month contract, with potential for extension
Day Rate: £450–£550 per day
IR35:
Outside IR35
Reporting to: ERP Applications Manager

About the Role
My client is looking for an experienced Infor M3 ERP Administrator to take ownership of the day-to-day administration, support, maintenance and continuous improvement of their Infor M3 environment.
This is a key role within the IT and business applications function, acting as the primary technical and functional point of contact for users across Finance, Supply Chain, Procurement, Operations and IT.
The successful candidate will be responsible for ensuring the M3 platform remains stable, secure, reliable and aligned with business requirements, while also identifying opportunities to improve processes, data quality, integrations and system functionality.
The role would suit an experienced Infor M3 Administrator, M3 Application Specialist or M3 Technical/Functional Consultant who enjoys working across both the technical and business sides of ERP.

Key Responsibilities
ERP Administration & Support

Administer, maintain and support the Infor M3 ERP environment and associated applications.
Manage user accounts, security roles, permissions and access controls.
Monitor system performance, availability and data integrity.
Investigate, troubleshoot and resolve M3-related incidents and user issues.
Act as the primary point of contact for business users requiring M3 support.
Work with third-party support partners and software vendors to resolve complex issues.
Prioritise and manage support requests effectively to minimise business disruption.
System Configuration & Governance

Configure and maintain M3 system settings, workflows and business rules.
Support system upgrades, patches, testing and release activities.
Maintain accurate technical and functional documentation, procedures and user guides.
Ensure appropriate controls are maintained around system security, user access and data integrity.
Support ERP audit and compliance requirements.
Help establish and maintain effective ERP governance processes.
Integration & Technical Support

Support integrations between Infor M3 and other business systems.
Troubleshoot integration and interface issues.
Support M3 APIs and associated integration processes.
Support EDI transactions and related business processes.
Work closely with internal IT teams and external technical partners to resolve interface issues.
Support development and enhancement activities delivered by vendors and third-party partners.
Business Process Support
The successful candidate will provide functional support across key business processes including:

Finance
Procurement
Sales Order Processing
Inventory Management
Supply Chain
Production Planning
Manufacturing
Responsibilities will include:

Troubleshooting transactional and process-related issues.
Analysing business requirements and translating them into practical ERP solutions.
Identifying opportunities to improve business processes through better use of M3.
Acting as the bridge between business users, IT teams and external technical partners.
Providing guidance and support to users across multiple business functions.
Reporting, Data & Master Data

Support ERP reporting requirements and business intelligence initiatives.
Assist with data analysis and data quality activities.
Maintain master data governance and control processes.
Support data migration, validation and reconciliation activities.
Develop and maintain reporting solutions using available M3 and associated tools.
Support improvements to data quality, reporting and business information.
Essential Experience
My client is looking for candidates with:

Proven hands-on experience administering and supporting Infor M3.
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