Service Configuration Lead: CMDB, Service Mapping & ITIL
Listed on 2026-10-11
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IT/Tech
IT Project Manager, IT Business Analyst, Systems Analyst
Marks & Spencer plc (UK) is seeking a Service Configuration Manager to govern and mature the CMS/CMDB, aligning with ITIL 4 practices. You will lead governance, data quality, service mapping and discovery efforts across the D&T estate, working with Engineering, Product Owners and Asset management to drive operational excellence and risk reduction.
The role emphasizes stakeholder management, leadership and the ability to provide executive insights.
The following role is for a Service Configuration Lead: CMDB, Service Mapping & ITIL 4 with Marks and Spencer plc (UK).
Our organisation is growing, and we are hiring a Service Configuration Lead: CMDB, Service Mapping & ITIL 4 in Salford, England, United Kingdom.
This role is for the Service Configuration Lead: CMDB, Service Mapping & ITIL 4 role at Marks and Spencer plc (UK).
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