AI Technology Learning & Adoption Team Lead

Manchester | Hybrid Working

Permanent | Full-Time | Salary in the region of £50,000 to £70,000

Legal Technology / AI / Microsoft Copilot

Are you passionate about AI, Microsoft Copilot and the way emerging technology is transforming the legal sector?

We are working with a highly successful and forward-thinking regional law firm that is investing significantly in technology, Artificial Intelligence and the way its people use technology across the business.

As part of this continued investment, the firm is looking to appoint an AI Technology Learning & Adoption Team Lead to play a key role in driving the adoption of AI and Microsoft Copilot across the organisation.

This is an exciting opportunity for someone with a strong background in technology learning, digital adoption or legal technology who understands that successful AI implementation isn't simply about introducing new software – it's about helping people understand it, trust it and use it effectively.

Strong practical knowledge and experience of Microsoft Copilot is a key requirement for this position.

Working as part of the firm's Technology Learning & Adoption function, you will help shape and deliver the firm's technology learning and AI adoption strategy.

You will take responsibility for day-to-day learning and adoption initiatives while helping legal teams and business services understand how Microsoft Copilot, Generative AI and other legal technologies can improve the way they work.

The role combines AI adoption, Microsoft Copilot, technology training, change management and legal technology, making it particularly suited to someone who enjoys working at the intersection of people and technology.

• Leading technology learning and adoption initiatives across the firm, with a particular focus on Microsoft Copilot and Generative AI.
• Helping develop and deliver the firm's wider AI and technology adoption strategy.
• Overseeing Copilot and Legal AI training and supporting colleagues responsible for delivering learning programmes.
• Designing and delivering engaging technology training including inductions, new system rollouts, refresher sessions and role-specific learning programmes.
• Developing practical adoption strategies that move users from initial awareness of AI tools through to confident and responsible everyday use.
• Working closely with lawyers and business services teams to identify valuable AI and Copilot use cases within their day-to-day workflows.
• Translating emerging AI capabilities into practical, easy-to-understand ways of working.
• Developing high-quality learning resources including guides, e-learning, videos, communications, prompt libraries, demonstrations and practical AI use cases.
• Supporting and developing a network of AI champions across the firm to encourage knowledge sharing and best practice.
• Promoting the safe and responsible use of AI, particularly around confidentiality, information security and professional obligations within a legal environment.
• Supporting technology pilots and new product releases, coordinating training, communications, user feedback and follow-up activity.
• Monitoring adoption levels, training effectiveness and user feedback and using this information to improve engagement.
• Producing technology tips, newsletters, demonstrations and engagement sessions to encourage continuous learning.
• Keeping up to date with developments across Microsoft Copilot, Microsoft 365, Generative AI and legal technology and assessing how new capabilities could benefit the firm.

We are particularly interested in hearing from candidates with at least three years' experience within technology learning, digital…