Analytics Client Delivery Manager GA

Manchester, hybrid (3 days a week in the office) | Up to £60,000, with some flexibility for the right candidate

Are you the person who keeps clients happy and technical projects on track? Do you want to do that at a growing analytics agency where you’ll make a real difference?

My client is a specialist analytics and CRO agency. They help businesses put data at the centre of their strategy, covering data collection, measurement, privacy and activation, mostly on the Google Marketing Platform.

The co-founders built and scaled the UK’s largest GMP reseller and service partner, with more than 150 GA360 licences and over £1bn in annual spend through SA360 and DV360. Now they’re doing it again, and as client demand grows, they need someone to own client relationships and project delivery. That will free up their analytics specialists to focus on what they do best.

This is a new role, and you’ll join as the 22nd team member, working closely with two of the most experienced GMP practitioners in the UK.

• Acting as the main point of contact for a portfolio of clients, building relationships as a trusted partner, not a supplier
• Scoping, planning and managing analytics projects such as GA4 audits, implementations and measurement strategies, from kick-off to delivery
• Turning client goals into clear requirements for the technical team, and turning technical progress into clear updates for clients
• Coordinating between client developers, stakeholders and the internal analytics team so projects stay on time and on budget
• Running regular client meetings, reporting and project governance
• Spotting opportunities to add more value for clients and supporting new business conversations
• Helping shape how the agency manages clients and delivery as it scales

• Experience in project management, account management or client services, ideally in a digital, data, martech or agency setting
• A track record of managing several clients and projects at once and delivering to deadlines
• Enough familiarity with digital analytics (GA4, Google Tag Manager, Looker Studio or similar) to talk credibly with clients and the technical team; you don’t need to be hands-on
• Confidence with senior stakeholders and the ability to handle tricky conversations calmly
• Strong organisation, clear communication and a proactive, self-starting attitude
• Curiosity about data and a wish to deliver excellent work for clients
• Experience with any of Big Query, DV360, SA360 or tag management platforms
• You’ll get in early at a fast-growing agency led by proven founders
• You’ll work alongside some of the UK’s leading GMP experts, so it’s a great place to deepen your analytics knowledge
• The culture is close-knit and transparent, and leadership listens to the team and acts on feedback
• Hybrid working, 3 days a week in the Manchester office

You’ll need to be within commutable distance of Manchester to manage 3 office days a week.