Infrastructure Engineer

Job Title:
Infrastructure Engineer

Company:
Evolution Money

Location:

Manchester City Centre

Job Type: Full-time

Basic Salary: up to 55K

About Us:

Evolution Money is a Certified B Corp with a social purpose. At Evolution Money our mission is to redefine financial inclusion by providing bespoke lending solutions to UK homeowners. We are committed to empowering individuals and fostering long-term financial well-being. Through innovative and purpose-driven approaches we aim to challenge traditional norms and create a pathway for those who might be overlooked by conventional financial institutions.

The Role:

As our IT Infrastructure Engineer youll provide senior technical support and engineering across onprem and support the Cloud Engineer with cloud infrastructure. Youll act as the escalation point for complex incidents and as a delivery engineer for infrastructure improvements. Youll ensure availability performance security resilience and compliance of core platforms with strong operational discipline (ITIL) and evidence-based change control suitable for regulated financial services.

Youll lead infrastructure projects including initial investigations implementation and roll out.

Key Responsibilities

3rd Line Support & Incident Management

• Act as the technical escalation point for complex infrastructure issues from 1st/2nd line and service desk.
• Lead or support major incident response including triage containment root cause analysis and service restoration.
• Produce high-quality RCA/post-incident reports with preventative actions and measurable follow-ups.
• Maintain and enhance monitoring/alerting to improve early detection and reduce repeat incidents.

Core Infrastructure Engineering

• Design build implement and support:
  • Windows Server (AD DS DNS DHCP Group Policy) file/print and core services
• Virtualisation platforms (VMware/Hyper-V) resource optimisation and capacity planning
  • Backup & recovery (e.g. Veeam) restore testing and data retention controls
• Storage (SAN/NAS) performance tuning and lifecycle management
• Cloud services (Microsoft Azure / M365) where applicable identity compute networking hybrid services
• Deliver platform upgrades patching and lifecycle refresh activities to maintain vendor support and security posture.

Security Compliance & Control

• Implement and operate infrastructure controls aligned to:
  • Least privilege privileged access management (PAM/PIM) and secure admin practices
• Hardening standards vulnerability remediation secure configuration management
  • Audit evidence for changes access patching and security events
• Collaborate with 3rd party SOCto support:
• Security incident investigations
  • Control testing audits regulatory submissions where needed (e.g. evidence packs)

Change Release & Problem Management

• Own/execute infrastructure changes through formal change control:
  • Risk assessment implementation plans rollback plans and validation checks
• Proactively identify recurring issues and deliver problem management fixes (permanent remediation over workarounds).
• Contribute to service improvement plans and operational runbooks.

Operational Resilience & Business Continuity

• Contribute to and test:
  • DR plans failover procedures restore processes
• Resilience patterns (redundancy clustering geo resilience where appropriate)
• Support operational resilience exercises (scenario testing) and ensure actions are tracked to closure.

Automation Observability & Documentation

• Automate repeatable tasks using Power Shell and/or infrastructure-as-code approaches where relevant.
• Enhance observability: logging metrics alert thresholds and dashboards.
• Maintain high-quality documentation: build docs diagrams SOPs/runbooks.

Collaboration & Stakeholder Management

• Work closely with:
  • Service Desk Apps/Dev Ops Network/Security Vendor support and business…