Head of Security Operations

Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank’s decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity.

Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build lasting careers, deepen their expertise, and contribute to meaningful change. We look for people who care about quality, security, long-term impact, and who want to shape the future of a relationship-led bank.

We also recognise that flexibility can support people to perform at their best, and that it looks different for everyone. While arrangements will depend on the requirements of the role and the needs of the business, we are open to having a conversation around what flexibility could look like for you.

• Management of a small team of technical specialists delivering Incident, Threat, Vulnerability and Incident management.
• Ensure Operational Security capabilities such as Security Operations Centre (SOC), Security Incident Response Team (SIRT), Security Information and Event Management (SIEM), Threat & Vulnerability Management, Identity & Access Management, Data Loss Prevention, Penetration Testing are well embedded and managed through either the UK in-house team, Group or externally sourced services.
• Implement (and maintain) clear UK owned processes and procedures as required for all aspects of Operational Security
• Through team, lead the response to UK impacting security incidents and personal data breaches, problem solve and co-ordinate across relevant teams to drive a rapid return to BAU followed by structured post incident reviews and influencing process & technology changes to reduce likelihood and reduce severity of future incidents
• Deliver documented status of High severity incidents in a form that is consumable by Senior Leaders
• Through team, lead identification and evaluation of high & critical threats and the oversight of the remediation of identified vulnerabilities
• Ensure vulnerabilities have clear ownership from identification to resolution with a clear documented status throughout.
• Manage the impact of vulnerabilities for the UK systems, ensuring clear documented consideration to the vulnerability scoring as well as potential and likely impact.
• Own and maintain the security incident handler rota. Develop reference material and instructions to successfully embed processes. Act as duty incident manager for Information Security Incidents
• Manage and report on the UK Cyber Threat position. This includes consumption of the Group Threat position, UK reported threats as well as Open Source Scanning to ensure that any relevant threat is identified and addressed thus reducing likelihood of impact to the bank.
• Produce a comprehensive report of the UK Threat position for consumption at Senior Management and relevant committees.
• Educate technical and leadership stakeholders on emerging threats, mitigants, and the Bank position.
• Ownership of UK identity and Access process, ensuring adherence to the policy and process in place.
• Deliver process to ensure attestations…