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Onsite Service Desk Analyst – IT & Metering Support

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: EXL
Full Time position
Listed on 2026-10-25
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below

EXL is seeking a Service Desk Analyst for on-site duties in Manchester. You will deliver high-quality IT support to service users, internal stakeholders and suppliers, and ensure timely incident resolution.

You will work with Remedy and Service Now, apply ITIL best practices, and collaborate across teams. The ideal candidate has strong organisational skills, clear communication, and is comfortable working in a fast-paced environment on a fully on-site basis in Manchester.

Are you ready to take on the Onsite Service Desk Analyst – IT & Metering Support role at EXL?

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Onsite Service Desk Analyst – IT & Metering Support role in the description above.

We appreciate your interest in this position.

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