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Head of End-User Services & IT

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: NICE
Full Time position
Listed on 2026-10-26
Job specializations:
  • IT/Tech
    IT Project Manager, IT Business Analyst, IT Support
Salary/Wage Range or Industry Benchmark: 67000 - 77000 GBP Yearly GBP 67000.00 77000.00 YEAR
Job Description & How to Apply Below

NICE – The National Institute for Health and Care Excellence in Manchester is seeking a strategic Head of End User Services to lead the transformation of end user IT services. The role drives operational excellence, performance metrics, and a seamless user experience across the organisation.

The position requires senior leadership in IT service management, with a focus on embedding ITIL-aligned processes, strong stakeholder engagement, and the ability to manage major incidents and supplier

Consider building your career as a Head of End-User Services & IT Experience at NICE.

All applications are reviewed carefully by our team.

The position is based in Manchester, England, United Kingdom.

This opportunity is part of our work in IT & Technology, Other.

The advertised compensation is 67.000 - 77.000.

We aim to respond to suitable candidates as soon as possible.

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