Hybrid Incident Manager – Service Ops & Cross-Functional Lead
Listed on 2026-10-26
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IT/Tech
Change Management, Business Continuity, IT Specialist -
Business
Change Management, Business Continuity, IT Specialist
Capgemini in Manchester is seeking an Incident Manager to join our Service Management team. You will oversee incident resolution, manage documentation, and facilitate cross-functional communication across ITIL towers such as Change, Problem, and Service Desk.
The role involves working across Capgemini offices, client sites and home as part of a hybrid model. As an Incident Manager, you will coordinate incident handling, host management meetings, and ensure progress against service levels, while
Are you ready to take on the Hybrid Incident Manager – Service Ops & Cross-Functional Lead role at Capgemini?
We have an opening for a Hybrid Incident Manager – Service Ops & Cross-Functional Lead in Manchester, England, United Kingdom within Management & Operations.
This role, Hybrid Incident Manager – Service Ops & Cross-Functional Lead at Capgemini, could be your next career step.
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