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Epr Support Analyst
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-10-27
Listing for:
Jago Consultants
Full Time
position Listed on 2026-10-27
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
EPR Support Analyst needed based in Manchester. Our client is a world-leading packaging supplier of climate packaging solutions to manufactures in a wide variety of industries. The successful candidate will have experience SQL Sever and ideally a manufacturing background. You will be working in a fast-moving environment and will be reporting to the Operations Manager.
Position Overview- To maintain and aid in implication of MS Dynamics Business Central ERM
- To maintain the company in-house developed MS Access and SQL Server Database
- To maintain the companies computer hardware and software
- To maintain the companies Virtual Server Farm
- To maintain the companies network and peripherals
- To maintain all user Active Directory accounts and Office 365 accounts
- To maintain the Security Policies, Firewalls and Anti-Virus / Anti-Spam Software
- To manage 3rd party supplier relationships
- To maintain the companies 3CX VOIP telephone system
- Aid in the Installation and Development of MS Dynamics Business Central
- Support all company staff in the use of Microsoft Office 365 based software
- Resolve, escape to 3rd Party Suppliers and search resources to fix hardware, software and peripherals issues as and when they arise
- Manage the Virtual server farm, using Windows Server 2016 for all accounts, group policies and services Including Terminal Server, DNS and DHCP
- Installation and management of Printers and other peripherals
- Manage all Virtual Servers and PC’s running in VMWare
- Manage the Cyber Security software and hardware including Dray Tek, Ubiquiti Dream Machine and RDP Guard
- Work within company IT Security policies
- MS Dynamics Central Business (Up to Developer Level) – not essential
- MS Visual Studio (Up to Developer Level)
- MS Visual Basics for Access (Up to Developer Level)
- Terminal Services Server (User / Management Level)
- Fully Understands TCP/IP, DNS, DHCP, Firewalls, Internet Security, TSS Security, Group Policies, Server Domains, IIS, FTP and Web Hosting
- Ability to install new software within Terminal Services
- Ability to install new operating systems and maintain Upgrades and Updates, both PC and Server
- Experience supporting Microsoft Office Software to all levels
- Knowledge of VOIP telephone systems in particular 3CX
- Knowledge of Microsoft Exchange and Office 365 Email
- Bonus Potential
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