Principal Salesforce Architect

Agency:

Credera Job Function:

Consulting Job Subfunction:
Technology Consulting

Job Description:

Responsibilities & Duties
• Provide guidance and support to Technical Architects and Technical Leads to enable them to provide leadership and ensure their team meet Bright Gen best practices
• Provide guidance and support to the wider Technical Delivery Team
• Contribute towards continuous improvements of the roles and responsibilities within the Technical Delivery Team
• Contribute to the implementation of and ongoing improvements to career progression and planning for each Technical Delivery Team member and support ongoing reviews
• Contribute to the definition of and ongoing improvements to the onboarding approach, assets and mentoring for new Technical Delivery Team members
• Define training needs for Technical Delivery Team members
• Define recruitment needs for the Technical Delivery Team
• Support HR team with recruitment activities - i.e. telephone screenings, face-to-face interviews
• Ensure certifications and up to date knowledge of Salesforce releases are maintained and provide support and guidance to Technical Delivery Team members to achieve this
• Deliver Lunch and Learn Sessions and support/guide others in presenting sessions
• Ensure identified reusable assets (design patterns, principles, technical components) are actioned
• Drive improvements in technical templates, clearly setting out the objectives and purpose of the document including examples to ensure consistency in delivery
• Responsible for enabling Peer Reviews across Projects
• Responsible for reviewing/approving proposed solutions/solutions changes from the Technical Architects and Technical Leads
• Work with the Bright Gen Service Manager sto determine a smooth transition process from project delivery into Service Management
• Attending Pre-Sales engagements and collaborating with Sales and Pre-Sales Teams to ensure appropriate solution, associated estimates and timescales are achievable are provided to the customer Experience and Key Competency Qualities for Success Team Leadership
• Promote positive and professional team behaviours by example
• Act as role model to team members
• Look for, promote and progress opportunities to improve the way the team works
• Be a point of escalation for Technical Delivery Team members
• Responsible for the satisfaction and retention of the Technical Delivery Team members Knowledge Certification
• Certified Technical Architect (desirable)
• Certified System Architect
• Certified Application Architect
• Certified Sales Consultant
• Certified Service Consultant
• Channel Specialism - Marketing Cloud / Pardot / CPQ / Einstein Analytics / Community Cloud
• Platform Developer II
• Platform Developer I
• Certified App Builder
• Certified Administrator
• Deep understanding of declarative and coded approaches and appropriate application
• Expert knowledge of Lightning Component (desirable)
• Expert knowledge of sharing and security on the Salesforce platform
• Deep understanding of Single Sign On solutions Communication
• Ability to effectively communicate at all levels including C-Level executives
• Honesty and openness Commercial Awareness
• Full understanding of impacts to the commercial position Lifecycle Knowledge
• Full understanding of the Credera Delivery Approach
• Ability to identify gaps and issues Project Experience
• Experience in overseeing multiple concurrent projects across multiple clients
• Has led multiple technical deliveries for teams consisting of 5 or more members
• Experience of designing enterprise scale solutions including multiple Salesforce clouds, integration (including middleware) and migrating large volumes of data

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