Service Insights & Problem Management Lead
Listed on 2026-11-04
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IT/Tech
IT Specialist, IT Project Manager
The University of Salford is seeking an experienced IT Problem and Service Insights Manager to own end-to-end problem management, incident trend analysis and service improvement initiatives within the Digital Services department.
You will combine ITIL/ITSM expertise with strong analytics to identify root causes, produce actionable insights and influence strategic decisions across the university’s technology landscape, partnering with service owners, technical teams and senior leadership to
This posting is for the Service Insights & Problem Management Lead role at The University of Salford, based in Salford, England, United Kingdom.
The position is based in Salford, England, United Kingdom.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 70.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
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