Commercial Account Handler

Location: Shropshire(flexibility to work 3 days in the office but must be prepared to work 5 days to meet business needs if required)

PURPOSE OF ROLE

We are working with a highly respected insurance brokerage that is looking to add a Commercial Account Handler to its team. This is an exciting opportunity for individuals with a background in Personal Lines insurance who are eager to transition into the Commercial sector. You’ll be joining a collaborative environment where your skills and expertise will be valued, and your career will be supported and developed.

EXPERIENCE

• Experience working in Personal Lines insurance is essential.
• A desire to step into a Commercial Insurance role and develop within this sector.
• Proven experience in delivering excellent client service in a professional setting.

QUALIFICATIONS

• Ideally working towards or willing to pursue Cert CII (Certificate in Insurance).
• Strong academic background, coupled with excellent IT proficiency (e.g., Microsoft Office).

DAY-TO-DAY RESPONSIBILITIES

• Manage a portfolio of commercial clients, ensuring their insurance needs are effectively met.
• Handle policy administration tasks, including renewals, mid-term adjustments, and claims management.
• Negotiate with insurers to secure competitive terms for clients.
• Support the wider team in achieving business targets and delivering exceptional service.

SKILLS

• Strong communication skills, with the ability to build and maintain relationships with clients and insurers.
• Highly organised and detail-oriented, ensuring accuracy in all aspects of work.
• Proactive and solution-focused approach to problem-solving.
• Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.

If you have the relevant experience or know someone that does please contact me now on  or email us at

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