Commercial Account Handler

Manchester | Specialist Property Insurance Broker

We’re working with a highly respected insurance broker in Manchester that manages a significant property insurance portfolio. They’re now looking for a Client Services Executive to support the Account Executive and senior leadership team while delivering an exceptional service to a key client.

This position is ideal for someone who thrives on structure, accuracy, and responsibility. You’ll play a central role in keeping a complex portfolio running smoothly, managing renewals, insurer negotiations, data analysis, and day-to-day client support.

• Act as a key point of contact for the client, understanding their needs and recommending appropriate cover
• Gather claims data and risk information ahead of renewal discussions
• Manage the full renewal and placement process, from obtaining terms to agreeing cover
• Liaise with insurers to confirm cover and handle premium invoicing
• Maintain accurate policy records on Acturis
• Prepare reports, research, data packs, and meeting materials for senior stakeholders
• Set up direct debit agreements and coordinate with accounts teams and insurers
• Provide responsive, professional service across phone and email
• Monitor market trends and factors impacting the portfolio
• Ensure full FCA and regula...