Motor Insurance Fraud Claims Consultant

Are you working in Motor Insurance Fraud for an Insurer/Accident manager and have a good knowledge of Credit hire claims?

An exciting Insurer have this new role. You will support the UK Claims Manager and the UK Head of Claims and will influence Claims Fraud strategy as the company grow, with a view to minimising leakage and achieving operational excellence through highly skilled employees supported by market-leading technology.

This role will also include serving as a subject-matter expert on credit hire as they build out their Global Claims Platform.

What you'll do

• TPA Oversight & Relationship Management:
  Supervise and manage the Third Party Administrator, conduct case reviews and audits, identify leakage or process gaps, and maintain a strong, constructive working relationship
• Technical Expertise & Complex Claims Support:
  Provide fraud expertise, supporting the UK Claims Manager with large or complex cases and presentations to reinsurers and internal stakeholders
• Fraud Claims Handling & Team Development:
  Initially manage fraud claims directly, later supporting leadership as the team grows, and contribute to the design and delivery of technical training to strengthen fraud capability
• Platform & System Development:
  Contribute to the development of the Global Claims Platform, shaping efficient processes and driving its evolution to become market-leading
• Strategy, Governance & Compliance:
  Support the long-term fraud strategy, establish robust governance and performance frameworks, and ensure adherence to protocols and case strategies
• Process Improvement & Escalation Management:
  Lead change initiatives to improve efficiency, digital adoption, and customer experience, while acting as the final escalation point for complex or high-value fraud cases.

What we're looking for

• Market Knowledge:
  Proven experience in managing Claims Fraud, aware of current market strategies
• Expert Level Technical Knowledge: A high level of technical competency, which can be demonstrated in case handling and through case discussion
• Knowledge of Fraud Tools: A high level of knowledge of market-leading Fraud tools such as SIRA
• Data Analysis:
  Ability to utilise data to interpret performance trends and translate insights into actionable commercial strategies

This is an exciting company to join at an early stage so you can really make your mark and they are open to offering a really strong salary and benefits package.