Motor Claims Handler

Motor Claims Handler (FNOL & Accidental Damage)

Greater Manchester

Full‑Time 35 Hours per Week Monday‑Friday

From £23,625 (DOE)

We are currently recruiting on behalf of a growing and well‑established insurance organisation looking to appoint an experienced Motor Claims Handler to join their busy claims department.

This is an excellent opportunity for someone with FNOL and/or Accidental Damage motor claims experience who is looking for stability, progression and the chance to work within a supportive and professional environment.

You will manage motor claims from first notification through to settlement, ensuring cases are handled efficiently, accurately and in line with regulatory standards.

This role involves managing your own caseload, investigating liability, maintaining strong communication with all parties, and delivering consistently high levels of customer service.

• Handling FNOL and Accidental Damage motor claims
• Managing a portfolio of claims from initial report to resolution
• Investigating liability and assessing policy cover
• Communicating with policyholders, brokers and third parties
• Detecting and escalating potential fraud or underwriting concerns
• Ensuring claims are processed in line with company and FCA guidelines
• Maintaining accurate records and diary management
• Meeting service standards and performance targets

• Previous Motor Claims experience (FNOL or Accidental Damage)
• Minimum 2 years motor claims experience for higher salary consideration
• Strong understanding of claims processes and liability
• Excellent communication and customer service skills
• High attention to detail and good organisational ability
• Confident using multiple systems
• GCSEs (or equivalent) in English and Maths

CII qualifications (or working towards) are desirable full support is available.

• Competitive salary from £23,625 (dependent on experience)
• 35‑hour working week (9am‑5pm)
• Flexible working patterns available
  
  Increasing holiday allowance with service
• Birthday off
• Holiday buy/sell scheme
• Contributory pension
• Funded professional qualifications
• Free on‑site parking
• Casual dress
• Bonus scheme
• Cycle to work scheme

If you’re an experienced Motor Claims Handler looking for your next opportunity within a growing and supportive team, we’d love to hear from you.

Apply today for immediate consideration.