Claims Manager

Senior Claims Specialist/Manager – Property & Casualty (International)

A major international organisation just north of Manchester, is seeking a Senior Claims Specialist to oversee its Property & Casualty claims portfolio across multiple European territories.

This is a broad, commercially focused role offering genuine regional exposure. You will act as the central point of coordination between brokers, insurers, legal advisers and third-party administrators, ensuring claims are handled efficiently, compliantly and with strong financial discipline.

This position is ideal for an experienced P&C claims professional who enjoys ownership and influence, without necessarily wanting direct line management responsibility.

You will take responsibility for the end-to-end oversight of claims activity across the region, ensuring consistency of approach, strong governance and effective cost control. The role sits within a wider Risk function and offers excellent internal visibility and impact.

Key responsibilities will include:

• Overseeing the lifecycle of Property & Casualty claims from notification through to settlement
• Reviewing and constructively challenging reserves, settlement positions and defence strategies
• Managing relationships with brokers, insurers, legal counsel and third-party administrators
• Producing detailed claims MI, identifying trends and supporting loss prevention initiatives
• Ensuring processes align with regulatory requirements, including GDPR
• Supporting incident reporting and related premium and claims administration activity

• Minimum 5 years’ experience handling Property & Casualty claims within European markets
• Experience gained within either a broker or insurer environment
• Strong technical understanding of multi-jurisdictional claims handling
• Confident reviewing reserves and influencing settlement strategy
• Commercially astute and comfortable operating autonomously
• Excellent written and verbal communication skills
• ACII (or working towards) preferred; advanced qualifications advantageous

This is an excellent opportunity for a technically strong claims professional seeking broader international exposure and the ability to influence claims outcomes at a regional level, within a major organisation.