Motor Claims Handler

Are you looking for a new challenge? Fancy helping us shape the future of motor insurance? Prima could be the place for you.

Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain.

To help fuel that growth, we need a Motor Claims Handler to join our Claims UK team.

Claims First Responders are the first port of call for Prima drivers when something goes wrong. You will speak to customers to understand what has happened and what damage has been done to their vehicle, so that we can put things right. Where the incident has involved other vehicles, drivers, or damage to other property, you will gather a complete picture of that too.

You will kick off the process of putting things right, so that our customer can get back on the road as quickly and as seamlessly as possible.

At Prima, we want to make things fast, fair, and straightforward, including when customers need to make a claim. As a Claims First Responder, you will be at the very forefront of making that happen for our customers across the UK.