Credit Hire Claims Handler

Credit Hire Claims Handler (MPJ
10479) City Of Manchester, England

Salary: GBP
28000 - GBP
35000 per annum

Manchester City Centre (Office Based)
Monday to Friday: 08:30am – 17:00pm
Salary: £28,000 - £35,000 DOE

MPJ Recruitment are proud to be representing a growing and highly respected insurance organisation as they continue to expand their claims operation. This is an excellent opportunity for an experienced Credit Hire Claims Handler to join a supportive and forward-thinking business that genuinely invests in the development of its people.

If you have experience managing Credit Hire claims and are looking for a role where you can take ownership of your own caseload whilst developing your technical expertise, this could be the ideal next step in your career.

As a Credit Hire Claims Handler, you will be responsible for managing a portfolio of Credit Hire claims from inception through to settlement.

You will work closely with claimants, solicitors, accident management companies, insurers and other stakeholders to achieve cost-effective outcomes whilst maintaining excellent customer service standards.

• Manage a caseload of Credit Hire claims through the full claims lifecycle.
• Review liability and assess indemnity positions on all claims.
• Investigate, negotiate and settle Credit Hire claims efficiently and proactively.
• Liaise with solicitors, insurers, brokers and accident management companies.
• Challenge hire periods, rates, need, impecuniosity and other areas of dispute where appropriate.
• Review supporting documentation and evidence to validate claims.
• Identify opportunities to mitigate claims costs and reduce overall indemnity spend.
• Handle complex and disputed cases, escalating where necessary.
• Maintain accurate records and ensure all claims are handled in line with company procedures and regulatory requirements.
• Identify and refer potentially fraudulent or suspicious claims.
• Deliver a professional and high-quality service to all parties involved.

• Previous experience handling Credit Hire claims is essential.
• Strong understanding of Credit Hire principles and claims processes.
• Experience dealing with liability disputes and settlement negotiations.
• Excellent communication and stakeholder management skills.
• Strong organisational skills with the ability to manage a busy caseload.
• Commercially minded with a proactive approach to cost control.
• Experience working within insurance, claims, legal or accident management environments would be advantageous.
• 33 days holiday
• Fully paid training
• Salary reviews
• Company pension
• Excellent career progression opportunities
• Company social events
• Supportive and collaborative working environment
• Modern city centre offices