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Facilities Broker

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Lockton
Full Time position
Listed on 2026-09-12
Job specializations:
  • Insurance
    Financial Analyst
  • Business
    Financial Analyst
Salary/Wage Range or Industry Benchmark: 42000 - 56000 GBP Yearly GBP 42000.00 56000.00 YEAR
Job Description & How to Apply Below
  • Manage and monitor the flow of opportunities through facilities.
  • Validate opportunities against agreed facility eligibility criteria.
  • Track pipeline progression, ageing, bottlenecks and outstanding actions.
  • Maintain accurate records and reporting of opportunities and outcomes.
  • Escalate delays or issues where required and support delivery of agreed service standards.
Your Responsibilities Pipeline Management & Governance
  • Manage and monitor the flow of opportunities through facilities.
  • Validate opportunities against agreed facility eligibility criteria.
  • Track pipeline progression, ageing, bottlenecks and outstanding actions.
  • Maintain accurate records and reporting of opportunities and outcomes.
  • Escalate delays or issues where required and support delivery of agreed service standards.
Performance Analysis & Reporting
  • Produce regular management information and performance reports.
  • Track conversion rates, utilisation, retention and premium performance.
  • Track and monitor placement outcomes across facilities.
  • Analyse trends and identify opportunities to improve outcomes.
  • Report back to leadership and stakeholders on placement outcomes and facility performance.
  • Support quarterly business reviews and performance discussions with insurer partners.
Relationship Management
  • Build strong working relationships internally with brokers, placement teams, client service teams and business leaders.
  • Act as a key point of contact for facility-related enquiries.
  • Promote understanding and appropriate utilisation of facilities across the business.
  • Develop productive relationships with insurer underwriting and distribution teams.
  • Coordinate engagement activity and maintain clear stakeholder communication.
Insurer Engagement
  • Arrange and coordinate insurer meetings and review sessions.
  • Prepare agendas, performance packs, presentations and discussion materials.
  • Track actions arising from insurer meetings and ensure follow-up activity is completed.
  • Support the ongoing development of insurer and capacity partner relationships.
Continuous Improvement
  • Identify opportunities to improve facility utilisation, data quality and operational effectiveness.
  • Assist with reporting, data and process improvement initiatives.
  • Help standardise pipeline reporting, governance and review processes.
  • Contribute to initiatives that enhance client and business outcomes.
Qualifications Essential
  • Strong analytical and problem-solving skills;
  • Advanced Excel and data analysis capability;
  • Ability to interpret information and identify trends;
  • eExcellent organisational skills;
  • Strong communication and presentation skills;
  • Ability to build relationships and influence stakeholders;
  • Attention to detail and accuracy;
  • Commercial awareness and results-focused mindset.
Experience
  • Experience in an analytical, operational, account management, business support or project coordination role;
  • Experience producing management information, reports or business insights;
  • Experience working with a range of internal and external stakeholders
Desirable
  • Experience with in insurance, financial services or professional services;
  • Experience preparing management reports, presentations or business reviews;
  • Familiarity with CRM, reporting or workflow management tools.
Not Essential
  • Technical insurance qualifications, detailed underwriting knowledge or previous placement/broking experience. Training and support will be provided.
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