FNOL Motor Claims Handler
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-09-12
Listing for:
MPJ Recruitment Ltd
Full Time
position Listed on 2026-09-12
Job specializations:
-
Insurance
Insurance Claims, Insurance Agent & Advisor, Auto Insurance
Job Description & How to Apply Below
Contract:
Permanent MPJ Recruitment are proud to be partnering with a leading motor claims management company based in the heart of Manchester City Centre. Renowned for delivering comprehensive end-to-end claims handling solutions, our client supports insurers, brokers and private motorists with a strong emphasis on efficiency, exceptional customer service and delivering the best possible outcomes throughout the claims process. This is a fast growing business that has doubled in size over the past 12 months due to organic growth.
It's the perfect time to join as they continue to have exciting growth plans for the rest of 2026 and into 2027. As an FNOL Motor Claims Handler, you will be the first point of contact for customers reporting motor claims. You'll manage claims efficiently while identifying opportunities to promote repair and related services, supporting both customer outcomes and business performance.
Key Responsibilities Handle First Notification of Loss (FNOL) calls from customers and partners Convert inbound claims into repair and additional service opportunities Deliver a high-quality, customer-focused claims journey Provide clear updates and build trust with customers during stressful situations Meet individual and team KPIs, including conversion and revenue targets Ensure accuracy, compliance and adherence to FCA and GDPR standards Skills & Experience Previous experience in motor claims or a sales-driven environment Strong communication, negotiation and influencing skills Commercial awareness with a results-focused mindset Ability to manage multiple cases in a fast-paced setting High attention to detail and a customer-centric approach What's on Offer 33 days' holiday (including bank holidays) Your birthday off Discounts on gyms, shopping, holidays and more Dress-down Fridays Regular social events and team activity CLICK APPLY if you are interested in finding out more about this brilliant opportunity.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×