Insurance Apprenticeship Programme

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no‑limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture.

It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like‑minded people driving change at Howden.

Please read before submitting:
You may only apply to one apprenticeship programme for our 2027 intake. Submitting duplicate applications will result in them not being considered.

Location:

Manchester

Start date:

September 2027

Salary: £23,000

Duration:
You'll join us in a permanent role from day one while completing an 18-month development programme.

Structure:
You’re expected to work in the office at least 4 days per week and must live within a commutable distance.

Qualification:

Level 3 Insurance apprenticeship Commercial Insurance Apprenticeship Programme Build Relationships, Solve Problems and Help People Protect What Matters Most.

• Learn the foundations of commercial insurance and how an Account Handler supports clients.
• Draft clear and professional email correspondence for clients and insurers.
• Build confidence speaking with clients and insurers, helping to answer queries and gather information, both via email and during phone calls.
• Help gather and share the information needed to manage policies and support client requests.
• Support with maintaining accurate and up-to-date client records.
• Build long‑term relationships and provide excellent customer service.
• Learn how amendments to insurance policies are managed as well as the policy renewals process.

• Curious and motivated to learn about insurance and develop your career.
• A confident communicator who is comfortable speaking with different people by phone and email.
• Able to build positive relationships with clients, insurers and colleagues.
• Tenacious and resilient when facing challenges or setbacks.
• Organised and able to manage different tasks and priorities.
• Attentive to detail, with strong written communication skills.
• Proactive and willing to ask questions, contribute and support the wider team.

• Have the full and unrestricted right to work in the UK.
• Have lived permanently in the UK for the last 3 years.
• Have achieved a grade C/4 in GCSE English and Maths.
• Not already hold a qualification that significantly overlaps with the content of this apprenticeship.

At Howden, people are at the heart of everything we do. As an employee‑owned business, we believe success is built through collaboration, learning and supporting one another. You'll gain exposure to an exciting global industry, receive structured development throughout the summer and build relationships that could shape your future career.

• £23,000 and a generous pension scheme.
• Completely funded professional qualifications relevant for your role.
• Structured learning and development through our 18‑month apprenticeship development programme.
• 25 days' annual leave, plus bank holidays.
• Access to discounted personal health policies, wellbeing support and a range of employee benefits and insurance products.

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share…