Litigation Executive; Vetting

About Us

Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5‑star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.

Occupiers' and Public Liability

Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5‑star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.

We are currently looking for a Litigation Executive/Paralegal to join our Vetting Team in the OL/PL department. Tenacity, ability and enthusiasm are more important than qualification. You will be expected to manage your own caseload in the role.

For candidates we offer strong supervision channels, excellent training including away days, chance to join a highly ambitious and growing firm. We have high quality non‑CMC work and a positive working environment. We also have a roof garden with table tennis, as an addition to our strong range of employee benefits, more details below.

• Take initial instructions from client and complete FN009.
• Ensure correct accident circumstances, injuries and potential losses are recorded on the file.
• Respond to enquiries by phone and email with professionalism and empathy.
• Gather essential information to assess the validity of claims.
• Maintain accurate client records using our case management system.
• Collaborate with a high-performing team to ensure every enquiry is handled efficiently.
• Ensure notes and other information systems are maintained to the firm’s standards.
• Where appropriate, schedule appointments for the fee earner.
• Contribute to the smooth running of the firm by assisting other members of the team.

• Good customer care skills including empathy and the ability to obtain information.
• High degree of accuracy.
• Administration or telephone-based customer service background is preferable.
• Experience of Proclaim case management system advantageous.

• Salary of £28,000.
• Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.

Hybrid Working: 3/2 hybrid working pattern after probation.

23 Days Holiday:
Rising to 26 days, plus bank/public holidays.

Extra Holidays: 3 holiday buy backs and an extra day for your birthday after service length requirement.

Looking After Your Health:
Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.

Looking After Your Well-being: 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.

Work Life / Balance:
Active social committee with generous departmental and firm‑wide social budget.

Interviews will be conducted by MS Teams and will include scenario-based questioning.

Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.