Import Customs Operator

Location: Salford

Import Customs Coordinator Basildon, Essex Full-time | Permanent Salary: £27,000 - £28,000 depending on experience We’re recruiting on behalf of a large, well-established organisation for an Import Customs Coordinator to join their team in Basildon. This is a great opportunity for someone with customs/import experience who is looking to join a busy and supportive environment where they can further develop their career in customs operations and compliance.

The Role As an Import Customs Coordinator, you’ll play a key role in ensuring the smooth and compliant movement of goods through customs. You’ll be responsible for completing import declarations, supporting customs operations, and helping to ensure shipments are processed accurately and efficiently. This role would suit someone with previous experience in customs clearance who has a good understanding of UK import procedures, customs regulations, and compliance requirements.

Key Responsibilities
* Prepare and complete import customs declarations accurately and within required deadlines
* Support the timely clearance of goods while ensuring compliance with customs regulations and internal procedures
* Check customs entries, identify any discrepancies, and escalate issues where needed
* Ensure duties, VAT and associated charges are applied correctly
* Maintain accurate records and update customs systems and internal platforms
* Liaise with customers, internal teams and other stakeholders to provide updates and resolve queries
* Assist with invoicing and ensure completed activities are billed within agreed timescales
* Support the wider customs team with day-to-day operational tasks and service delivery
* Help identify process improvements and efficiencies within customs workflows
* Provide holiday and sickness cover where required About You To be considered for this role, you should have:
* Previous experience in a customs, imports or customs compliance role
* Experience completing import declarations using CDS
* Good knowledge of UK customs procedures, import compliance and HMRC requirements
* Understanding of commodity codes, duty/VAT processes and customs documentation
* Strong attention to detail and a high level of accuracy
* Good communication and customer service skills
* The ability to manage your workload, prioritise tasks and work to deadlines
* Confidence working both independently and as part of a team

Desirable Experience The following would be advantageous:
* Experience with in logistics, freight forwarding, customs brokerage or transport
* Knowledge of transit procedures and ETSF operations
* Familiarity with import licensing requirements and customs amendments
* Experience with Postponed VAT Accounting (PVA) Working Hours
* Monday to Friday
* 8:30am – 5:30pm