Road Freight Operator

Job Title:

Road Freight Operator

Location:

Manchester Freight Terminal Manchester airport

Our client is a Multi Modal international freight forwarder taking care of all your supply chain needs, adding value through a bespoke personal approach, global network and professional expertise.
We are now recruiting at their Manchester location for a Road Freight Coordinator

Road Freight Operator

Key responsibilities

* Manage Domestic & international road freight shipments from start to finish, keeping customers informed throughout.

* Prepare accurate quotations, negotiate rates and secure bookings.

* Coordinate full loads, part loads and groupage shipments, arranging collections and deliveries.

* Source and book reliable hauliers, checking availability, transit times and service requirements.

* Prepare and check transport and commercial documentation, including CMR consignment notes.

* Handle customs declarations and clearance arrangements, liaising with customs agents where required.

* Track shipments, monitor delivery schedules and obtain proof of delivery.

* Resolve delays, issues and documentation discrepancies promptly.

* Build and maintain client relationships, understand their requirements and identify opportunities for repeat business.

* Develop strong working relationships with hauliers, suppliers, overseas agents and partners.

* Check supplier charges, raise customer invoices and monitor shipment profitability.

* Maintain accurate shipment records and support colleagues across the business.

What we are looking for

* Proven experience managing international road freight shipments from quotation through to invoicing.

* A background working for an SME freight forwarder, with broad operational responsibility.

* Someone with the potential to build a department and manage.

* Practical knowledge of road freight documentation, customs procedures and Incoterms.

* Confidence sourcing hauliers, negotiating rates and managing supplier relationships.

* Strong customer service and communication skills.

* Excellent organisation, attention to detail and the ability to manage multiple shipments independently.

* A proactive, practical approach to solving problems and supporting a small team.

Benefits

* Salary £32,000 to £40,000

* Pension

* Twice Yearly Bonuses

* 23 days holiday to start