Maintenance Technician

Maintenance TechnicianJob DescriptionCompany Overview

Our client is a growing Build to Rent (BTR) property management operator, delivering high-quality rental homes in city-centre locations across the UK. The business is service-led, resident-focused, and passionate about creating welcoming communities where people feel proud to live.

With a strong emphasis on flexibility, community connection, and exceptional on-site service, the organisation is expanding its in-house teams to support continued growth.

We are recruiting for a Maintenance Technician to support a residential portfolio in the Manchester / Salford area. Working closely with the on-site and regional teams, this role plays a key part in delivering a safe, well-maintained environment and an excellent resident experience.

The successful candidate will take ownership of day-to-day maintenance operations, ensuring standards are consistently high across both communal areas and apartments, while supporting health & safety compliance and cost efficiency.

This position reports into the City Manager and works collaboratively with Community Management, Facilities Management, and wider operational teams.

• Support the creation and implementation of operational processes and procedures

• Work with regional teams to ensure sites are fully prepared for resident occupation

• Assist with snagging and defects management during mobilisation and ongoing operations

• Complete agreed daily and weekly maintenance tasks

• Ensure property security, including minor repairs to doors, locks, and windows

• Carry out painting and decorating works as required

• Replace light fittings and undertake basic electrical works (where qualified)

• Complete routine water hygiene tasks, including tap flushing

• Repair and install furniture, fixtures, fittings, TVs, shelving, and wall-mounted items

• Undertake minor plumbing works such as unblocking sinks, replacing washers, and de-scaling

• Monitor utilities and provide meter readings when required

• Maintain appropriate stock levels of tools and spare parts

• Communicate effectively with colleagues and contribute positively to team culture

• Deliver planned and reactive maintenance across communal areas, apartments, and external spaces

• Carry out routine testing of fire alarms, emergency lighting, sprinklers, and related systems

• Identify issues requiring specialist contractors and provide clear scopes of work

• Monitor contractors on-site to ensure compliance with site rules and permit-to-work systems

• Ensure compliance with all statutory health & safety legislation, COSHH, and environmental standards

• Proactively identify and report risks to residents, staff, and visitors

• Support emergency procedures and incident management when required

• Assist with apartment turnaround processes, including inspections and remedial works

• Ensure all maintenance and H&S tasks are recorded accurately for audit purposes

• Maintain tools, equipment, and documentation to a high standard

• Keep qualifications up to date and attend required training

• Undertake ad-hoc duties as required by senior management

• Respond to resident maintenance requests promptly and professionally

• Take a resident-first approach to service delivery

• Contribute to positive resident feedback and online reviews

• Support the smooth operation of the resident journey from move-in to move-out

• Assist with fostering a welcoming, community-focused environment

• Minimum 2 years’ experience in a similar maintenance or facilities role

• Strong knowledge of health & safety, risk assessments, and PPM

• Qualified and competent to complete minor electrical works

• Basic plumbing and mechanical knowledge

• Practical, solution-focused approach with strong attention to detail

• Experience working to KPIs and service standards

• Excellent communication skills (written and verbal)

• IT literate with a working knowledge of MS Office and maintenance systems

The organisation is committed to building teams who take pride in their work and care about the communities they support. Core values include:

• Pride in Place – Creating homes residents feel proud of

• Local Connection – Embedding teams within the communities they serve

• Kindness – Delivering service with empathy and care

• Individual Living – Supporting residents to personalise their homes and lifestyles