House Manager

Location: Prestwich

ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

JOB DESCRIPTION We are looking for a live-in House Manager for our residential scheme at Charlton Court in Prestwich Manchester. This is a part-time, permanent role, working 5 hours per day, Monday to Friday. About the location To ensure we are delivering the right level of service to our residents, the successful candidate must be able to live on-site in the accommodation provided.

The accommodation is a 2-bedroom flat. Charlton Court, built in 1989, has 26 leasehold properties in the scheme, with a range of Flats & Bungalows for residents aged 55 and over. You will be expected to deliver a high quality of service to residents, daily duties include:
Daily welfare checks on our residents. Test warden call points and smoke alarms. Complete a monthly fire inspection of the communal building. Promptly report and log all maintenance issues/repairs. Be the first point of contact for resident enquiries. Maintain accurate and up-to-date next-of-kin contact details. Complete all relevant Estates weekly paperwork. Attend monthly TBTs and any arranged training sessions. Walk the scheme to ensure the scheme grounds are maintained to a good standard.

What we are looking for We are looking for someone friendly, customer-focused, with good communication skills with the ability to resolve practical problems. You must be self-motivated and highly organised to maintain health & safety and compliance records, with good administration skills and knowledge of Microsoft. You must be comfortable carrying out manual tasks to keep the scheme clean, such as ad hoc tasks like clearing of snow from pathways, litter picking, and refuse removal from communal areas.

The ability to complete minor repairs such as fixing hinges on cupboard doors is essential. This position will require a basic DBS check, which will be paid for by The Guinness Partnership. If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria.

TGPCVL Benefits Holidays:
We offer 25 – 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years' service, capped at 4 days). Competitive Pension Scheme:
We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. Benefits Portal:
We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. Performance Pay:
Annual Performance Score bonus subject to eligibility Life Assurance:
For peace of mind Guinness provides three times salary life cover in the event of your death Health Plan Options:
There are a couple of health care schemes available depending on the post grade VDU/DSE:
Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work Additional benefits include:
Access to the Finance wellbeing portal Professional subscription annual payment Travel season ticket loan Car lease scheme