Area Manager, Management Operations Manager

Area Manager (Multi-Site Retail)

Location:

Manchester & surrounding region

Salary: £50,000-£55,000

Bonus: OTE up to £32,000 per annum (performance‑related)

Package:
Company car or £6,000 allowance, pension, private healthcare, 25 days holiday + bank holidays

The first three months will involve a structured training and induction programme based in the South or Midlands. All travel and accommodation will be fully expensed. Full flexibility is required during this period to ensure a thorough and effective onboarding experience.

We're recruiting an experienced Area Manager to lead a large, multi‑site retail portfolio, with full accountability for people, performance, recruitment and development across the region.

This is a senior, hands‑on leadership role suited to an Area Manager who thrives on coaching, building capability at scale and driving consistent commercial results.

As Area Manager, you will be the line manager for a minimum of 20 direct and indirect reports, leading remotely across multiple locations. You'll take ownership of recruitment, training and development while driving high standards of performance, engagement and customer experience.

You'll work closely with senior leadership to deliver regional strategy, develop future leaders and ensure every site operates to best‑in‑class standards.

• Line manage 20+ remote managers and team leaders across multiple sites
• Full ownership of recruitment, onboarding, training and development for your region
• Deliver hands‑on coaching, mentoring and performance management
• Build robust development and succession plans
• Foster a high‑performance, values‑led culture

• Drive sales, conversion and revenue growth across the area
• Analyse KPIs and implement targeted improvement plans
• Champion a customer‑first mindset aligned to brand standards
• Respond to customer feedback and local market trends

• Full accountability for operational standards and compliance
• Oversee labour planning, rota effectiveness and cost control
• Ensure strong governance across financial and administrative processes
• Maintain consistency, pace and best practice across all sites

• Proven Area / Regional Manager experience in a multi‑site retail or service‑led environment
• Track record of remote leadership at scale
• Passionate, hands‑on coach who develops strong managers
• Commercially astute and confident working with data and KPIs
• Structured, resilient and people‑focused leadership style
• Comfortable using MS Office and performance reporting tools

If you're a driven Area Manager who enjoys developing people, leading from the front and delivering results across a large portfolio, we'd love to hear from you.

Reference: BBBH
34522