Scientific Services Director

ABOUT LUCID GROUP

We are a global healthcare communications agency with deep therapeutic expertise that traverses the asset lifecycle, delivering transformative outcomes for healthcare brands for over 20 years.

Our more than 500 highly trained professionals work with speed and agility to craft and execute breakthrough strategies that maximise performance and unlock a brand's full potential.

This position is aligned to one of our three divisions:

• Lucid Global works with global brand teams at big and mid-tier pharmaceuticals and biotech clients to deliver powerful medical communications solutions across the asset lifecycle.

Our other divisions:

• Lucid Consulting brings depth of expertise in the research, development and commercialisation of solutions across therapeutic areas and modalities by streamlining product development, building operational capabilities, innovating, and supporting execution to create value for patients, clients and shareholders.
• US Marketing works with clients across the Rx, Medical Device, OTC and Consumer Device categories to deliver compelling communications and promotional solutions to Healthcare Professionals for in-market assets.

The Scientific Services Director (SSD) is a core member of the Medical & Editorial team. As an SSD, you will have a management role in a delivery vertical, active across business delivered by >20 writers and editors. SSDs ensure scientific excellence through provision of senior operational direction and leadership. They are responsible for the management and development of the Medical & Editorial team, and accountable for high‑quality content generation.

• Works with the Head of Medical & Editorial and other SSDs to optimise synergies and adopt a consistent approach to Medical & Editorial management and operations across the verticals in the division.
• Partners with the General Manager of a delivery vertical, representing Medical & Editorial operations in that vertical.
• Collaborates with senior counterparts in Client Services and central operations to develop and maintain the vertical’s and division’s operational plans, being responsible for Medical & Editorial staff alignment and resourcing.
• Leads recruitment of new Medical & Editorial team members and their subsequent onboarding and probation processes.
• Works with the Head of Medical & Editorial and other SSDs to manage Medical & Editorial succession planning, promotions, retention rates and engagement scores.
• Works to understand the development needs of the Medical & Editorial team to ensure excellence and support growth, through appropriate training, mentoring and coaching.
• Supports Medical & Editorial line managers with driving appropriate objective setting, development plans, performance management and appropriate business metrics.
• Works closely with and develops the Scientific Directors to cascade strong leadership and consistency across Medical & Editorial.
• Contributes to the review of scientific content developed by Medical & Editorial with a focus on advancing the development of individual and team writing capabilities.
• Contributes, where required, to the delivery of high‑quality content for projects and proposals.

Successful candidates will have:

• Senior scientific writing experience (>10 years)
• A proven track record in scientific content generation within an omnichannel Medical Communications environment
• Proven leadership skills and ability to manage large teams, including involvement in recruitment, resourcing, line management and team development
• A willingness to constructively challenge colleagues, suppliers and clients
• Excellent collaboration skills and comfort with working in a multi‑functional group
• Knowledge of financial management and budgets for projects

• Exposure to a broad range of therapeutic areas and asset lifecycle stages
• Experience contributing to new business development, pitches or strategic proposals

If you look at this list and feel you don’t meet every single requirement, we still want to hear from you! We encourage you to apply, have a discussion with us about the role or others that we may have at…