Service & Operations Team Manager

Service & Operations Manager - Building Management Systems

Location:

North West | Type:
Full-time

A Building Management Systems provider is seeking an experienced Service & Operations Manager to lead their Service & Commissioning department. This is a senior management role combining technical oversight, people leadership, and commercial responsibility.

Key Responsibilities

Lead and manage multi-disciplinary field engineers and office support staff

Oversee maintenance, commissioning, service projects, and breakdown operations

Full departmental P&L responsibility, budgeting, and forecasting

Deliver small to medium service projects and retrofits

Mentor, appraise, and develop team members

Build and maintain strong relationships with key customers

Provide technical guidance and solutions to staff and clients

Support business development and help achieve sales targets

Act as a key member of the senior management team

Requirements

Experience managing 10+ service or commissioning engineers

Strong technical knowledge of BMS/BEMS systems

Commercially astute with P&L or budget experience

Excellent leadership and communication skills

Calm, decisive, and target-focused under pressure

Ability to foster team spirit and develop staff

Benefits

Competitive salary

Company car or car allowance

Performance-based bonus

Laptop, mobile phone, pension, and life assurance

25 days annual leave + statutory holidays

Flexible and supportive working environment

Apply now to lead a high-performing BMS service department and make a real impact on operational growth