National Sales Manager – OEM Partnerships

We have an exciting opportunity for a National Sales Manager to lead our OEM Partnerships team within Consumer Distribution in our Transport business. This role is responsible for the leadership, performance and development of a national account management team, each managing regional or national OEM retailer portfolios. You'll play a pivotal role in delivering sales growth, profitability, customer outcomes and regulatory excellence across the Transport business.

Through our Black Horse and Lex Autolease brands, we support the UK's transition to Net Zero by enabling consumers and businesses to finance and lease vehicles through our OEM and dealer partners. Our ambition is to evolve beyond Finance and Leasing to become a market leader in Transport in the UK - and this role is central to making that happen.

If you're motivated by leading high-performing sales teams, shaping national strategy, and building deep manufacturer and dealer relationships, this could be the role for you! You'll be responsible for

• Leading, coaching and performance-managing a national team of Account Managers and Internal Account Managers, ensuring consistent delivery of sales, customer and conduct outcomes across the OEM network of retailers.
• Owning the national OEM sales strategy, translating strategic objectives into clear plans, priorities and measures for Account Managers.
• Driving growth and profitability across consumer lending products including PCP, HP and Contract Hire, through effective portfolio and pipeline management.
• Acting as the senior escalation point for key OEM and strategic dealer group relationships, supporting Account Managers with complex negotiations and issues.
• Embedding a strong conduct, regulatory and risk culture across the team, ensuring adherence to Wholesale Lending, Intermediary Conduct Risk and Group Conduct Strategy.
• Working closely with Distribution leadership, Product, Credit, Risk, Operations and Platform teams to deliver integrated propositions and digital initiatives.
• Day to day you'll lead regular performance reviews, coaching sessions and talent development conversations with Account Managers to drive productivity, capability and engagement.
• Set clear expectations and critical metrics for the Account Manager team, using MI and insight to identify trends, risks and opportunities.
• Support Account Managers in delivering Business Performance Reviews with retailers and dealer groups, ensuring robust action planning and follow-through.
• Oversee the delivery of national sales initiatives, campaigns and digital integrations across OEM and dealer networks.
• Ensure customer complaints and critical issues are handled effectively, fairly and in line with Treating Customers Fairly principles.
• Champion continuous improvement, transformation and change initiatives across the Distribution channel.
• Build strong senior-level relationships with the OEM, dealer principals and internal partners, acting as a trusted partner and brand ambassador.

• Strong senior leadership capability, with experience leading and developing field-based sales or account management teams.
• Proven ability to translate strategy into execution through others, driving consistent outcomes at scale.
• Excellent communication, influencing and partner management skills, including engagement at OEM and senior dealer level.
• Strong commercial and financial skills, with the ability to interpret performance data and drive corrective action.
• A robust understanding of risk, conduct and regulatory environments, with experience embedding these standards through teams.
• The confidence to challenge constructively, make balanced decisions, and lead through change.
• Working knowledge of the automotive sector, including OEM and dealer operating models.
• Experience managing or overseeing Wholesale Lending portfolios.
• Experience leading through business transformation, digital change or new proposition delivery.
• A background in customer-centric sales environments with a strong conduct and compliance focus.

And any experience of these would be really useful.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.…