Business Change Lead

Workplace: ITV Manchester, Media City + Hybrid - expectation is 2-3 days in the office per week.

Closing Date: 26th February 2026

In Group Finance, we support teams across the whole of ITV, helping them create content and products that millions of people interact with every single day. When you join us, you enter a fun working environment with opportunities to learn, grow, and make a real difference. Small enough that your impact’s felt in the business, but big enough that your impact reaches millions of people.

Our Finance Continuous Improvement team is involved in delivering key business change initiatives. Working closely with both our Finance Operations and Tech teams, our Global Process Owners (GPOs) ensure that our processes run efficiently and meet the requirements of our business.

This role sits within ITV Group Finance and plays a key part in delivering a major Corporate Simplification initiative. The programme will simplify ITV’s corporate structure and, in doing so, drive significant change across finance systems and end-to-end processes. As Business Change Lead, you’ll support the Business Change Manager to plan and deliver effective, colleague‑centric change activity, ensuring Finance teams are engaged, prepared and supported through the transition.

You’ll apply best‑practice change management principles to assess readiness, manage resistance and embed sustainable change across a complex organisation.

Some of your key day‑to‑day responsibilities will include:

• Maintain and evolve the Change Impact Assessment, using it to inform and update change plans
• Contribute to and oversee the creation of engaging change communications and materials across multiple formats, including review and sign‑off
• Coordinate and support engagement sessions, capturing feedback and identifying opportunities for improvement
• Support the facilitation of training sessions to enable adoption of new processes and systems
• Help manage and energise the Change Network, including preparing and running regular meetings
• Collaborate with programme colleagues to plan and support change activity across training, testing and support models
• Define and deliver approaches to measure change readiness, effectiveness and adoption, addressing resistance where identified
• Track progress against the change plan, managing risks, issues and dependencies through programme governance

• At least 3 years’ experience working in business change or change management roles
• Proven experience owning change activity within a transformation programme in a complex organisation
• Experience working with Finance teams or a clear understanding of core finance processes
• Practical experience using change management methodologies, tools and frameworks

• Ideally previous experience working within a media environment
• Strong stakeholder management skills, with the confidence to influence and challenge constructively
• Excellent communication skills, able to engage and present clearly at all levels of the organisation
• A collaborative, consultative approach with strong relationship‑building capability
• Curiosity and openness to new ways of working, encouraging diverse perspectives and continuous improvement
• Resilience and pragmatism when navigating ambiguity, resistance and competing priorities

Please note, on occasion we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We’d encourage you to apply as soon as possible if interested.