Workforce & Labour Optimisation Manager

We’re recruiting a Workforce & Labour Optimisation Manager on a 6‑month fixed‑term contract to lead workforce planning and labour optimisation across the UK & Ireland. This role is central to ensuring we have strong forecasting, scheduling, and workforce insight capabilities that support operational delivery, financial performance, and a great colleague experience. Working closely with HR, Operations, Finance, and Technology, you’ll translate demand signals into effective workforce plans and data‑led labour decisions, using platforms such as UKG Pro WFM, Power Apps, and Power BI/Fabric.

The focus is on embedding consistent planning practices, strengthening capability, and ensuring workforce management is proactive, reliable, and commercially aligned.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

For more information on Sodexo Careers please visit Sodexo Careers

• Lead end-to-end workforce planning activity including forecasting, capacity modelling, and scheduling governance.
• Ensure planning processes are structured, consistent, and aligned to operational and financial objectives.
• Oversee effective use of UKG Pro WFM, Power Apps and Power
  
  BI/Fabric to drive forecasting accuracy, schedule efficiency, and labour visibility.
• Partner with operational leaders to translate demand requirements into executable workforce plans.
• Drive improvement in labour performance metrics including productivity, utilisation, scheduling efficiency, and overtime control.
• Act as functional lead for workforce management systems (including UKG Pro WFM, Power Apps and Power
  
  BI/Fabric), ensuring optimal configuration and usage.
• Embed consistent workforce planning standards, reporting, and governance practices across contracts and sectors.
• Build a high-performing, service-oriented team culture focused on analytical insight and operational impact

Please see attached job description for further information regarding the role requirements

• Experience in workforce planning, workforce management, or labour performance within a complex operational environment.
• Strong working knowledge of workforce management systems (e.g., UKG Pro WFM).
• Strong analytical and problem‑solving capability.
• Experience leading a small specialist team.
• Ability to translate data into practical operational recommendations.
• Strong stakeholder engagement skills across HR, Finance, and Operations
• Hands‑on experience enhancing workforce management platforms, including UKG Pro WFM.
• Experience in multi‑site, contract‑based operations.
• Exposure to labour optimisation or workforce transformation initiatives

Competitive salary depending on experience

6 months Fixed term contract

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.

For further details regarding our Sodexo benefits please see attached.

Ready to be part of something greater? Apply today!

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.