Sales Team Manager

Job Overview

Sales Team Manager – Manchester City Centre Offices

We are looking for an experienced people manager to join our Sales Team Manager position.

• Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.
• With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home.
• We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.
• Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family.

In this role you will be managing and developing a Sales team, providing coaching and support to drive performance and help them toward their development goals.

• Lead, coach and develop a team of sales agents to consistently achieve and exceed all sales KPIs.
• Develop and manage the CRM system to optimise data and leads.
• Monitor all data, leads and sales activity to improve performance and deliver accurate reporting.
• Proactively generate leads and ensure the follow‑up process is defined and recorded within systems as per sales strategy.
• Refresh contact with past customers and develop relationships with new ones (B2B).
• Supervise a team to convert inquiries/calls (inbound/outbound) into active customers to achieve the team sales targets.
• Identify opportunities to maximise service quality and effectiveness for customers, monitoring employee performance goals and objectives on a regular basis.
• Evaluate, coach and guide employees to assist them in meeting their own personal goals, including timely delivery of performance reviews and real‑time feedback.
• Plan resources and forecast staffing needs.

• A proven track record of hitting given sales targets and meeting deadlines.
• A high level of communication and persuasion skills.
• Establishing rapport with people and professionals.
• Strong organisational skills with the ability to successfully multi‑task.
• Experience developing and maintaining CRM systems.
• Experience with performance management and creating development plans.

BPP Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience.

BPP are proud to be a Disability Confident employer. If you need any reasonable adjustments for the interview process, please let us know.

BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.

Location:

Manchester, England, United Kingdom