Operations Manager - Hospitality Business

Operations Manager - Growing Hospitality Business

Location:
Manchester
Salary:
Up to £70,000 + incentives

A growing hospitality group is looking for an Operations Manager to play a key role in the next stage of its expansion. With plans to double the estate from 4 to 8 sites, this is an opportunity to join a business at an exciting point in its journey and help shape its future.

This is a hands‑on leadership role focused on building structure, developing high‑performing teams, and driving consistency across the business. It would suit someone who thrives in a fast‑moving environment and enjoys balancing strategic thinking with operational delivery.

• Support the growth of the business from 4 to 8 sites, working closely with the founder and senior leadership team
• Drive operational consistency and standards across all locations
• Support, coach, and challenge General Managers to achieve strong commercial and operational performance
• Take ownership of multi‑site P&L performance and identify opportunities to improve profitability
• Develop and implement systems, processes, and ways of working that support sustainable growth
• Ensure high standards across people, product, and service as the business scales
• Maintain a visible presence across the estate, leading from the front and building strong relationships with teams

• Currently operating as an Area Manager or Operations Manager within hospitality
• Proven experience overseeing multiple sites in a fast‑paced environment
• Strong commercial acumen with a track record of P&L ownership and performance improvement
• Experienced in leading, developing, and motivating senior management teams
• Comfortable working within a growing business where adaptability and problem‑solving are essential
• Passionate about delivering quality, exceptional guest experiences, and building great teams

For more information or a confidential conversation, please contact