Senior Vice President Mutual Funds

Job Title:
Senior Vice President – Mutual Funds

Investment Operations | Asset Servicing | Custody Operations

Manchester, England (Hybrid – 4 days onsite)

Full-time

Competitive salary (dependent on experience)

We are partnering with BNY Pershing to hire a Senior Vice President – Mutual Funds
, a senior leadership role within the Pershing EMEA platform.

This is a high-impact leadership position with full accountability for a critical mutual funds operations function within a sophisticated wealth services and custody environment. The role combines strategic ownership, operational leadership, and transformation delivery
, with a strong emphasis on people leadership, governance, and client outcomes
.

As Senior Vice President – Mutual Funds
, you will lead a large, multi-layered operational function
, including managing managers and high-performing teams, within a complex, high-volume environment.

You will be accountable for the end-to-end delivery, control, and continuous evolution of mutual fund operations, covering:

• Share Class Conversions

This role requires a balanced leader who can operate at both strategic and hands-on levels
, driving operational excellence while shaping the future direction of the function.

• Provide strategic leadership across a multi-layered organisation
  , including managing managers and developing future leaders
• Build, lead, and scale high-performing teams
  , fostering a culture of accountability, continuous improvement, and excellence
• Drive performance management, coaching, succession planning, and talent development across the function

• Own the end-to-end mutual funds operations function
  , ensuring timely, accurate, and scalable delivery
• Act as the senior escalation point for complex operational, client, and risk issues
• Ensure operational activities are delivered in line with service standards, SLAs, and client expectations
• Own and enhance operational risk and control frameworks
  , ensuring full regulatory compliance
• Maintain strong oversight of KRIs, KPIs, and control metrics
  , driving proactive risk management
• Ensure adherence to regulatory requirements, client asset controls (CASS awareness), Records Management, and Business Continuity frameworks

• Act as a senior point of contact for key clients and internal stakeholders
  , supporting client retention and service excellence
• Partner with senior stakeholders across Operations, Risk, Compliance, Technology, and Product
• Provide insight, reporting, and strategic recommendations to senior leadership to influence decision-making
• Lead large-scale transformation, automation, and process optimisation initiatives
• Drive adoption of digital tools, data-led decision making, and AI-enabled solutions
• Identify and implement opportunities to enhance efficiency, scalability, and control effectiveness

• Extensive Financial Services Operations experience
  , with strong exposure to Mutual Funds, Asset Servicing, Custody, or Wealth Operations
• Proven senior leadership experience
  , including managing multi-layered teams and people leaders (managers)
• Demonstrated track record of owning operational functions at scale within complex environments
• Strong experience in operational risk, governance, and control frameworks
• Experience leading transformation, automation, and strategic change initiatives
• Strong client focus
  , with experience managing senior stakeholder relationships
• Advanced capability in MI reporting, KPIs/KRIs, and data-driven performance management
• Strong systems and analytical skills, including advanced Microsoft Excel
• Understanding of client asset regulations (e.g. CASS) is highly advantageous

This is an opportunity to join a globally recognised organisation undergoing significant operational transformation and technology innovation.

You will play a key leadership role in shaping the future of mutual funds operations
, leading high-performing teams, strengthening governance and controls, and driving strategic change within a world‑class financial services environment
.