Building Manager, Belvedere

About The Role

Manage the day-to-day operational activities in line with all health and safety, environmental and company procedures, legislative requirements, budgetary costs and client/tenant requirements in line with the required customer service criteria and key performance indicators.

The property is a large premises located in the city centre of Manchester. The successful candidate will be part of a site team of security guards and cleaners and will be an essential asset to the property, colleagues, clients and occupiers.

• Preparation, control and monitoring of the service charge budget in accordance with the client’s budgetary agreement and the time scales set by the business, in conjunction with the Senior Facilities Manager.
• Prepare management reports in accordance with the needs of the business.

• Responsible for all health and safety compliance, ensuring audits, fire and other evacuations are carried out regularly in accordance with requirements, updating emergency plans and maintaining the Health and Safety tool.
• Proactively manage risk and handle insurance compliance onsite with regard to public and statutory bodies as applicable.
• Ensure a Crisis Management plan is in place and reviewed and tested annually.
• Assist with compilation of external contracts with the Senior Facilities Manager and Procurement Department, ensuring procurement needs comply with company policy.
• Compile and maintain all required management information and records relating to the site: asset register, emergency plans, plant testing, etc.
• Liaise with local authorities as appropriate.
• Other duties as required by the business.

• Ensure the fabric of the building is maintained and serviced to a high standard in accordance with the management contract and agreed budgets, carrying out the planned maintenance programme and monitoring FM works on site.
• Develop and maintain excellent occupier relationships, ensuring they receive high standards of service and attend tenant meetings.
• Oversee and review work carried out by contractors to ensure required standards are achieved and maintained per contractual agreement.

• Direct line management of on-site CBREMS personnel, ensuring all personnel are trained per role requirements.
• Conduct regular performance reviews including annual appraisals and setting of objectives.
• Ensure all appraisals are conducted to required standard and company timetable, setting and reviewing SMART “value added” objectives.

• Educated to degree level or equivalent.
• Previous experience of facilities management of a property or portfolio of properties, including line management of personnel and contractors and management of service agreements.
• Knowledge of the technical aspects of premises management.
• Excellent customer service, interpersonal and communication skills.
• Good awareness of health and safety legislation and environmental protection requirements.
• IT literate with understanding and experience of industry‑specific IT applications.
• Ability to work on own initiative and within a pressurised environment.
• IOSH qualification.
• IWFM qualification desirable.