Area Manager, Transportation Associate Programme; TAP

Job Overview

When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

• Diving deep into data, mapping processes and problems.
• Offering and testing potential solutions and implementing the best one(s).
• Interacting with highly efficient managers, technology development teams and front‑line Associates, thinking broadly about solutions to the most complex business and operational challenges faced by one of the world’s fastest growing operations networks.

You’ll work night shift and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site, monitor and maintain process efficiency, prioritise routine team management and daily operational tasks, and handle individual escalations, process‑improvement work and wide‑scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to ensure we stay on track to meet customer demands and targets. This includes analysing data and performance metrics with leaders in your business area, and discussing the operational pros and cons of technical improvements with engineers.

Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team that handles more than 1.5 million orders every day. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. Our centres, often called the “First Mile,” are at the heart of Amazon’s fast‑paced operations network, where we help manage dynamic inventory and facilitate speedy deliveries around the clock.

Lots of different people work in our fulfilment centres, so there are plenty of opportunities for every skill set, from handling physical products to analysing data to help all across the business make smart decisions.

• Bachelor’s degree, or an advanced degree.
• Experience managing people.
• Experience working and communicating with multiple stakeholders, C‑level executives and cross‑functional teams.
• Experience using data to influence business decisions.
• Excellent English-language communication skills, both written and verbal.

• Experience communicating clearly and concisely with leadership, stakeholders and cross‑functional teams.
• Experience in warehouse operations and logistics or equivalent.
• Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment.

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