Team Manager Nights - Burnage Superstore

Responsibilities

• Plan shift patterns to support work‑life balance, ensuring coverage.
• Lead the team to deliver a great in‑store experience for customers.
• Recruit, train, and develop colleagues to build a high‑performing team.
• Coach the team to be knowledgeable and passionate about products, ensuring excellent range, quality, and service.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Develop and implement the Store Change Plan, allocating resources and hours to benefit customers most.
• Identify and resolve root‑cause issues with sustainable, long‑term solutions.
• Prioritise colleague safety and ensure the store trades legally by coaching the team to use all security and safety tools effectively.
• Stay curious and seek opportunities to serve customers, communities, and the planet better every day.
• Stay aware of competitor activity and identify new ideas and initiatives to improve the store for customers.

• Proven experience leading and developing high‑performing teams.
• Clear communication skills with the ability to share knowledge and collaborate effectively to deliver strong results.
• A welcoming, customer‑first approach, building strong relationships with colleagues and customers.
• Resilience and sound judgement to make effective decisions that support both customers and colleagues.
• Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.

£54,738 per year (estimated). Long‑term benefits package. Full‑time role.