Service Charge Manager

Vertex Associates are proud to be partnering with a leading UK residential property management company in hiring a Service Charge Accounts Manager on a permanent basis. This is a hybrid position with 3 days in the office and 2 days from home in their Manchester city centre office.

• Lead and manage a team of finance professionals, setting goals, monitoring performance, and supporting their development
• Oversee daily team operations, ensuring workloads are effectively planned, prioritised, and delivered on time
• Ensure accurate and timely preparation, review and approval of service charge accounts and related financial reports
• Maintain high standards of data accuracy, quality control, and compliance with financial regulations and industry best practice
• Manage statutory reporting, tax related requirements (e.g. VAT), and liaise with external stakeholders such as auditors
• Monitor team performance against KPIs, identify issues, and implement solutions to improve efficiency and outcomes
• Produce and oversee internal and external reporting, providing clear insights to support decision making
• Drive continuous improvement by enhancing processes, systems, and automation to increase efficiency and consistency
• Build and maintain strong working relationships with internal teams and support client interactions where needed
• Ensure all communications and outputs are professional, client-focused, and uphold the organisation’s reputation

• Qualified accountant (ACCA, CIMA, ACA) or qualified by experience
• Minimum 5 years’ experience in finance or accountancy, ideally within service charge accounting, property management, or practice.
• Proven experience leading and managing a team, including performance management and development
• Strong background in preparing and reviewing service charge accounts, statutory accounts, and financial reporting
• Experience working to strict deadlines, KPIs, and service delivery standards in a fast-paced environment
• Confident working with a range of stakeholders, including clients, auditors, and senior internal teams
• Solid understanding of accounting principles, bookkeeping, and relevant legislation (including property-related regulations)
• Excellent organisational skills with the ability to manage multiple priorities and meet tight deadlines accurately
• Strong analytical mindset with attention to detail and the ability to identify and improve processes
• Effective communicator with a client-focused approach and ability to build strong working relationships

Vertex Associates Limited acts as an employment business for temporary positions and an employment agency for permanent positions. Vertex Associates is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: